Services › Transport, Operations and Logistics
This course equips learners with the skills to compile and design effective training programs and assessments. Participants will learn to align training content with organisational needs, develop valid and reliable assessment tools, and ensure compliance with SAQA standards. The course focuses on practical application to enhance workplace learning and performance.
This course is designed for trainers, assessors, training managers, and HR professionals responsible for developing and evaluating training interventions. It is also suitable for subject matter experts who need to design assessments for their fields.
None — open enrollment. However, learners should have basic workplace experience and familiarity with training or assessment contexts.
Objectives:
• Understand the SAQA NQF framework and unit standards.
• Explain the principles of outcomes-based education and training (OBET).
• Differentiate between formative and summative assessment.
• Identify the roles and responsibilities of an assessor.
• Recognise the importance of assessment quality assurance.
Topics:
• Overview of SAQA, NQF, and unit standards.
• Principles of outcomes-based assessment.
• Types of assessment: formative vs summative.
• Roles of the assessor, moderator, and learner.
• Legal and ethical requirements in assessment.
• Introduction to assessment policies and procedures.
• Key terminology: competence, evidence, criteria.
Objectives:
• Develop an assessment plan based on unit standards.
• Identify appropriate assessment methods and instruments.
• Analyse unit standard outcomes and assessment criteria.
• Prepare assessment resources and materials.
• Address special needs and reasonable accommodations.
Topics:
• Steps in assessment planning.
• Mapping outcomes to assessment criteria.
• Selecting assessment methods: observation, questioning, portfolio, etc.
• Designing assessment instruments: checklists, rubrics, tests.
• Resource requirements and logistics.
• Learner readiness and RPL considerations.
• Documentation: assessment plans, schedules, and agreements.
Objectives:
• Design valid and reliable assessment activities.
• Construct clear and measurable assessment criteria.
• Develop assessment instruments for different methods.
• Align assessments with unit standard levels.
• Ensure fairness and authenticity in assessment design.
Topics:
• Principles of validity, reliability, and fairness.
• Designing practical, oral, and written assessments.
• Creating observation checklists and rating scales.
• Developing questioning techniques for assessment.
• Building portfolio assessment guidelines.
• Integrating integrated assessments.
• Reviewing and refining assessment instruments.
Objectives:
• Conduct assessments in a safe and supportive environment.
• Use effective communication and questioning skills.
• Record observations and evidence accurately.
• Manage assessment time and resources.
• Handle special situations and appeals.
Topics:
• Setting up the assessment environment.
• Briefing learners and managing expectations.
• Observation techniques and recording evidence.
• Questioning skills: open, closed, probing.
• Handling learner anxiety and special needs.
• Dealing with irregularities and appeals.
• Assessment moderation and verification processes.
Objectives:
• Evaluate learner performance against criteria.
• Provide constructive feedback to learners.
• Document assessment decisions and outcomes.
• Identify areas for learner development.
• Use feedback to improve assessment practice.
Topics:
• Making judgement decisions: competent / not yet competent.
• Feedback models: sandwich, Pendleton's rules.
• Writing clear and supportive feedback reports.
• Recording assessment results and evidence.
• Learner appeals and reassessment procedures.
• Reflecting on own assessment practice.
• Continuous improvement of assessment instruments.
Objectives:
• Understand the systematic approach to assessment design.
• Analyse unit standards to define assessment outcomes.
• Identify evidence requirements and sources.
• Plan an assessment design project.
• Apply quality assurance principles to design.
Topics:
• Assessment design cycle: analysis, design, development, implementation, evaluation.
• Defining purpose and scope of assessment.
• Determining evidence types: direct, indirect, supplementary.
• Stakeholder involvement in design.
• Quality assurance: moderation and standardisation.
• Documenting design decisions.
• Case study: designing an assessment for a unit standard.
Objectives:
• Develop comprehensive assessment instruments.
• Create marking guides and rubrics.
• Design integrated assessment tasks.
• Pilot test and refine assessment tools.
• Ensure alignment with unit standard levels and NQF levels.
Topics:
• Detailed instrument development: checklists, rubrics, marking memoranda.
• Designing integrated assessments that combine multiple outcomes.
• Writing clear instructions and scenarios.
• Pilot testing: purpose, process, and analysis.
• Revising instruments based on feedback.
• Developing assessment administration guides.
• Standardisation of assessment tools across assessors.
Objectives:
• Explain the purpose and process of moderation.
• Conduct internal moderation of assessments.
• Identify and address assessment inconsistencies.
• Understand external moderation and ETQA requirements.
• Maintain assessment records for quality assurance.
Topics:
• Moderation principles: fairness, validity, reliability.
• Internal moderation processes: pre-, post-assessment.
• Moderator roles and responsibilities.
• Sampling strategies for moderation.
• Addressing assessor bias and errors.
• External moderation and ETQA audits.
• Record keeping and documentation for QA.
• Continuous improvement through moderation feedback.
Objectives:
• Integrate assessment design with training compilation.
• Design a complete assessment plan for a unit standard.
• Apply advanced techniques: RPL, recognition of prior learning.
• Evaluate the effectiveness of assessment systems.
• Prepare for assessor registration and professional development.
Topics:
• Linking training design to assessment: constructive alignment.
• Recognition of prior learning (RPL) assessment design.
• Designing assessment for different learning contexts.
• Evaluating assessment system effectiveness.
• Assessor registration requirements with SETAs.
• Professional ethics and continuing professional development.
• Final project: present a complete assessment design.
• Course review and action planning.
Practical sessions are integral to this course as learners must demonstrate competence in designing, conducting, and moderating assessments. Hands-on activities include developing assessment instruments, simulating assessment events, and moderating sample assessments to apply theoretical knowledge in realistic scenarios.
Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.
Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.
Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.
On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.
| Component | Out of | Weight |
|---|---|---|
| Practical Assignments (rubric-scored) | 100% | 30% |
| Daily Average (multiple choice) | 100% | 20% |
| Final Test (multi-answer multiple choice) | 100% | 50% |
| Final Total | — | 100% |
All marks are recorded on the AATICD LMS and visible to each learner under their account.
Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.
Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.
| Delegates | Discount |
|---|---|
| 5 | 3% off |
| 10 | 6% off |
| 15 | 9% off |
| 20 | 12% off |
| 25 | 15% off |
| 30 | 18% off |
| 50 | 30% off |
| 75 | 35% off |
| 100 | 40% off |
3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.
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