Services Wholesale and Retail

Colour Cosmetic Product Advice in Retail Training

SAQA US 258176 | NQF 3 | Credits 3 | Duration 1 Day
From $691 per delegate

Description

This course equips retail beauty advisors with the knowledge and skills to provide expert advice on colour cosmetic products, enabling them to assess customer needs, recommend suitable products, and promote sales in a retail environment. Learners will gain an understanding of colour theory, product formulations, and customer consultation techniques to enhance the shopping experience and build customer loyalty.

Learning Outcomes

  • Apply colour theory principles to recommend colour cosmetic products that suit individual skin tones and customer preferences.
  • Demonstrate effective consultation techniques to identify customer needs and provide personalized product advice.
  • Analyze product formulations and benefits to explain features and advantages to customers.
  • Evaluate customer feedback and product performance to adjust recommendations and improve service.
  • Implement upselling and cross-selling strategies to promote complementary colour cosmetic products.
  • Demonstrate knowledge of hygiene and safety practices in the application and demonstration of colour cosmetics.

Target Audience

This course is designed for retail sales associates, beauty advisors, and makeup artists working in cosmetic retail stores, department stores, or specialty beauty boutiques who wish to improve their product knowledge and advisory skills.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Foundations of Colour Cosmetic Product Advice

Objectives:
• Understand the principles of colour theory and skin undertones for cosmetic matching.
• Identify different cosmetic product types and their applications.
• Develop effective consultation and communication skills for retail settings.
• Apply product knowledge to recommend suitable colour cosmetics for diverse clients.

Topics:
• Introduction to colour theory: colour wheel, warm vs cool tones, undertones.
• Skin types and conditions: oily, dry, combination, sensitive, and ageing skin.
• Cosmetic product categories: foundation, concealer, blush, eyeshadow, lip products, etc.
• Consultation techniques: active listening, questioning, and assessing client needs.
• Product matching: shade selection, texture preferences, and finish choices.
• Hygiene and safety in cosmetic application and testing.
• Retail sales techniques: upselling, cross-selling, and handling objections.
• Legal and ethical considerations: SAQA standards, consumer rights, and product claims.

Practicals

3 hours of practicals To be conducted online or on-campus or in-house
Overview

Learners will apply colour theory and product knowledge through hands-on practice. They will conduct mock consultations, perform shade matching, and recommend products based on client profiles, reinforcing retail skills.

Practical Activities
  • Colour Matching and Swatching — Learners practice identifying skin undertones and matching foundation shades using swatches on volunteers or mannequins. (1h)
  • Product Recommendation Role-Play — In pairs, learners conduct a 10-minute consultation role-play: assess client needs, recommend a complete colour cosmetic look, and handle objections. (1h)
  • Hygiene and Application Demonstration — Learners demonstrate proper hygiene practices (sanitising, single-use applicators) and apply a full face of colour cosmetics on a model, explaining each step. (1h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Tue 08 Sep 2026 Tue 08 Sep 2026 Virtual Spring 2026 $691 Register
Mon 28 Sep 2026 Mon 28 Sep 2026 Virtual Spring 2026 $691 Register
Fri 23 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $691 Register
Fri 11 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $691 Register
Thu 14 Jan 2027 Thu 14 Jan 2027 Virtual Summer 2026 $691 Register
Wed 17 Feb 2027 Wed 17 Feb 2027 Virtual Summer 2026 $691 Register
Tue 02 Mar 2027 Tue 02 Mar 2027 Virtual Autumn 2027 $691 Register
Mon 08 Mar 2027 Mon 08 Mar 2027 Virtual Autumn 2027 $691 Register
Fri 19 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $691 Register
Thu 10 Jun 2027 Thu 10 Jun 2027 Virtual Winter 2027 $691 Register
Wed 30 Jun 2027 Wed 30 Jun 2027 Virtual Winter 2027 $691 Register
Tue 20 Jul 2027 Tue 20 Jul 2027 Virtual Winter 2027 $691 Register
Mon 06 Sep 2027 Mon 06 Sep 2027 Virtual Spring 2027 $691 Register
Fri 01 Oct 2027 Fri 01 Oct 2027 Virtual Spring 2027 $691 Register
Thu 21 Oct 2027 Thu 21 Oct 2027 Virtual Spring 2027 $691 Register
Fri 10 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $691 Register
Thu 30 Dec 2027 Thu 30 Dec 2027 Virtual Summer 2027 $691 Register
Wed 19 Jan 2028 Wed 19 Jan 2028 Virtual Summer 2027 $691 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 493 sessions across 26 venues
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Fri 07 Aug 2026 Fri 07 Aug 2026 Johannesburg, South Africa Winter 2026 $1,226 Register
Mon 10 Aug 2026 Mon 10 Aug 2026 Cape Town, South Africa Winter 2026 $1,712 Register
Tue 11 Aug 2026 Tue 11 Aug 2026 Dubai, UAE Winter 2026 $3,872 Register
Wed 12 Aug 2026 Wed 12 Aug 2026 Pretoria, South Africa Winter 2026 $1,037 Register
Thu 13 Aug 2026 Thu 13 Aug 2026 Abu Dhabi, UAE Winter 2026 $3,872 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Wed 16 Sep 2026 Wed 16 Sep 2026 Your Premises Spring 2026 $896 Register
Tue 06 Oct 2026 Tue 06 Oct 2026 Your Premises Spring 2026 $896 Register
Mon 26 Oct 2026 Mon 26 Oct 2026 Your Premises Spring 2026 $896 Register
Mon 14 Dec 2026 Mon 14 Dec 2026 Your Premises Summer 2026 $896 Register
Fri 22 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $896 Register
Thu 25 Feb 2027 Thu 25 Feb 2027 Your Premises Summer 2026 $896 Register
Wed 10 Mar 2027 Wed 10 Mar 2027 Your Premises Autumn 2027 $896 Register
Tue 16 Mar 2027 Tue 16 Mar 2027 Your Premises Autumn 2027 $896 Register
Mon 22 Mar 2027 Mon 22 Mar 2027 Your Premises Autumn 2027 $896 Register
Fri 18 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $896 Register
Thu 08 Jul 2027 Thu 08 Jul 2027 Your Premises Winter 2027 $896 Register
Wed 28 Jul 2027 Wed 28 Jul 2027 Your Premises Winter 2027 $896 Register
Tue 14 Sep 2027 Tue 14 Sep 2027 Your Premises Spring 2027 $896 Register
Mon 04 Oct 2027 Mon 04 Oct 2027 Your Premises Spring 2027 $896 Register
Fri 29 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $896 Register
Mon 13 Dec 2027 Mon 13 Dec 2027 Your Premises Summer 2027 $896 Register
Fri 07 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $896 Register
Thu 27 Jan 2028 Thu 27 Jan 2028 Your Premises Summer 2027 $896 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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