Health Sciences and Social Services Preventive Health

Psychosocial Techniques for Mental Health Improvement Training

SAQA US 252157 | NQF 7 | Credits 24 | Duration 21 Days
From $2,538 per delegate

Description

This course equips participants with psychosocial techniques to improve or restore the mental health of individuals or groups. It covers assessment, intervention planning, and implementation of evidence-based psychosocial methods within a South African context. The focus is on practical skills for promoting mental well-being and resilience.

Learning Outcomes

  • Apply psychosocial assessment tools to evaluate mental health needs of individuals or groups.
  • Design intervention plans using evidence-based psychosocial techniques to improve mental health.
  • Implement psychosocial interventions in a culturally sensitive and ethical manner.
  • Monitor and evaluate the effectiveness of psychosocial interventions and adjust as needed.
  • Demonstrate effective communication and rapport-building skills with clients and stakeholders.

Target Audience

This course is designed for healthcare workers, social workers, counsellors, community health workers, and other professionals involved in mental health support. It is also suitable for individuals seeking to enhance their ability to assist others with mental health challenges.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Psychosocial Techniques

Objectives:
• Define psychosocial techniques and their relevance to mental health improvement
• Understand the biopsychosocial model of mental health
• Identify key psychosocial factors influencing mental well-being
• Recognise the role of psychosocial interventions in recovery
• Explore ethical considerations in mental health practice

Topics:
• Overview of psychosocial techniques
• The biopsychosocial model
• Psychosocial determinants of mental health
• Introduction to evidence-based psychosocial interventions
• Ethical principles and professional boundaries

Day 2: Therapeutic Communication Skills

Objectives:
• Demonstrate active listening and empathic responding
• Use open-ended questions to facilitate exploration
• Apply reflection and summarisation techniques
• Identify barriers to effective communication
• Practice non-verbal communication awareness

Topics:
• Active listening skills
• Empathy and validation
• Questioning techniques
• Reflective listening and summarising
• Non-verbal communication
• Communication barriers and solutions

Day 3: Building Therapeutic Alliance

Objectives:
• Understand components of therapeutic alliance
• Develop trust and rapport with clients
• Manage transference and countertransference
• Apply collaborative goal-setting
• Navigate cultural considerations in alliance building

Topics:
• Elements of therapeutic alliance
• Rapport-building strategies
• Transference and countertransference
• Collaborative goal-setting
• Cultural competence in therapy

Day 4: Assessment and Case Formulation

Objectives:
• Conduct psychosocial assessments using standardised tools
• Develop case formulations based on biopsychosocial model
• Identify risk and protective factors
• Document assessment findings ethically
• Collaborate with clients in formulation

Topics:
• Psychosocial assessment methods
• Standardised assessment tools
• Case formulation frameworks
• Risk assessment and safety planning
• Documentation and confidentiality

Day 5: Cognitive-Behavioural Techniques (CBT)

Objectives:
• Explain CBT principles and cognitive distortions
• Identify and challenge negative automatic thoughts
• Use behavioural activation to improve mood
• Apply cognitive restructuring techniques
• Develop CBT-based intervention plans

Topics:
• CBT core concepts
• Cognitive distortions
• Thought records and restructuring
• Behavioural activation
• CBT intervention planning

Day 6: Mindfulness and Relaxation Techniques

Objectives:
• Teach mindfulness meditation basics
• Guide body scan and breathing exercises
• Apply progressive muscle relaxation
• Integrate mindfulness into daily routines
• Evaluate effectiveness of relaxation techniques

Topics:
• Mindfulness principles
• Guided meditation practices
• Breathing techniques
• Progressive muscle relaxation
• Mindfulness-based stress reduction (MBSR)

Day 7: Problem-Solving and Coping Skills

Objectives:
• Teach structured problem-solving steps
• Enhance adaptive coping strategies
• Identify maladaptive coping patterns
• Apply problem-solving in group settings
• Develop personal coping plans

Topics:
• Problem-solving therapy model
• Steps in problem-solving
• Coping styles and strategies
• Adaptive vs. maladaptive coping
• Developing coping plans

Day 8: Interpersonal and Social Skills Training

Objectives:
• Identify interpersonal deficits
• Teach assertiveness and conflict resolution
• Practice social skills through role-play
• Enhance communication in relationships
• Apply social skills training in groups

Topics:
• Interpersonal effectiveness
• Assertiveness training
• Conflict resolution skills
• Role-play and rehearsal
• Social skills training groups

Day 9: Group Psychosocial Interventions

Objectives:
• Understand group dynamics and stages
• Facilitate psychoeducational groups
• Manage group conflict and cohesion
• Apply therapeutic factors in groups
• Plan group session structure

Topics:
• Group development stages
• Group facilitation skills
• Psychoeducational group design
• Therapeutic factors in groups
• Managing challenging group behaviours

Day 10: Trauma-Informed Care

Objectives:
• Define trauma and its impact on mental health
• Apply trauma-informed principles
• Use grounding and stabilisation techniques
• Avoid re-traumatisation in practice
• Refer appropriately for trauma-specific therapy

Topics:
• Understanding trauma
• Trauma-informed principles
• Safety and trustworthiness
• Grounding techniques
• Trauma-sensitive communication

Day 11: Motivational Interviewing

Objectives:
• Understand the spirit of motivational interviewing
• Use open questions, affirmations, reflections, summaries (OARS)
• Elicit change talk and soften sustain talk
• Develop discrepancy and support self-efficacy
• Apply MI in brief interventions

Topics:
• MI spirit and principles
• OARS skills
• Change talk and sustain talk
• Rolling with resistance
• MI in brief encounters

Day 12: Emotion Regulation and Distress Tolerance

Objectives:
• Identify emotion regulation strategies
• Teach distress tolerance skills
• Apply dialectical behaviour therapy (DBT) skills
• Use chain analysis for problem behaviours
• Develop crisis survival plans

Topics:
• Emotion regulation models
• Distress tolerance techniques
• DBT skills (STOP, TIPP, etc.)
• Chain analysis
• Crisis planning

Day 13: Family and Systemic Interventions

Objectives:
• Understand family systems theory
• Conduct family sessions
• Address family dynamics affecting mental health
• Apply genograms and circular questioning
• Support family communication

Topics:
• Family systems theory
• Genograms
• Circular questioning
• Family communication patterns
• Systemic intervention strategies

Day 14: Relapse Prevention and Recovery Planning

Objectives:
• Identify early warning signs of relapse
• Develop relapse prevention plans
• Apply wellness recovery action plans (WRAP)
• Support self-management and resilience
• Integrate recovery-oriented principles

Topics:
• Relapse prevention models
• Warning signs and triggers
• Wellness Recovery Action Plan (WRAP)
• Building resilience
• Recovery-oriented care

Day 15: Cultural Considerations in Psychosocial Care

Objectives:
• Understand cultural influences on mental health
• Adapt interventions to cultural contexts
• Address stigma and help-seeking barriers
• Use culturally sensitive assessment tools
• Integrate traditional healing practices where appropriate

Topics:
• Cultural competence framework
• Cultural formulation interview
• Stigma and mental health
• Culturally adapted interventions
• Collaboration with traditional healers

Day 16: Self-Care and Burnout Prevention for Practitioners

Objectives:
• Recognise signs of compassion fatigue and burnout
• Develop personal self-care plans
• Apply stress management techniques
• Establish professional boundaries
• Utilise supervision and peer support

Topics:
• Burnout and compassion fatigue
• Self-care strategies
• Stress management for practitioners
• Professional boundaries
• Supervision and support

Day 17: Integrating Psychosocial Techniques in Multidisciplinary Teams

Objectives:
• Understand roles within multidisciplinary teams
• Communicate psychosocial findings to team members
• Collaborate on integrated care plans
• Navigate interprofessional dynamics
• Advocate for psychosocial perspectives

Topics:
• Multidisciplinary team functioning
• Interprofessional communication
• Integrated care planning
• Role clarity and collaboration
• Advocacy for psychosocial care

Day 18: Monitoring, Evaluation, and Outcome Measurement

Objectives:
• Select appropriate outcome measures
• Monitor progress using standardised tools
• Evaluate intervention effectiveness
• Use feedback to adjust treatment
• Document outcomes for accountability

Topics:
• Outcome measurement tools (e.g., PHQ-9, GAD-7)
• Routine outcome monitoring
• Feedback-informed treatment
• Documenting outcomes
• Quality improvement in psychosocial care

Day 19: Ethical and Legal Issues in Psychosocial Practice

Objectives:
• Apply ethical decision-making models
• Understand confidentiality and duty to report
• Manage boundary issues and dual relationships
• Navigate informed consent and capacity
• Address ethical dilemmas in practice

Topics:
• Ethical codes (HPCSA, etc.)
• Confidentiality and limits
• Duty to report (child protection, etc.)
• Informed consent
• Boundary management
• Ethical decision-making frameworks

Day 20: Capstone Integration and Action Planning

Objectives:
• Synthesise knowledge from all modules
• Develop a comprehensive psychosocial intervention plan
• Present case study with integrated techniques
• Create a personal action plan for continued learning
• Reflect on professional growth and future application

Topics:
• Case study integration
• Comprehensive intervention planning
• Presentation of capstone projects
• Action planning for practice
• Reflection and feedback

Practicals

64 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply psychosocial techniques in simulated and supervised settings, building confidence and competence. These hands-on exercises include role-plays, group facilitation, and assessment practice, ensuring readiness for real-world application.

Practical Activities
  • Practical 1: Therapeutic Communication and Alliance Building — Learners practice active listening, empathy, and rapport-building through dyadic role-plays with simulated clients, receiving immediate feedback. (16h)
  • Practical 2: Assessment and Case Formulation — Learners conduct psychosocial assessments using standardised tools, develop case formulations, and present findings in a mock multidisciplinary team meeting. (16h)
  • Practical 3: Cognitive-Behavioural and Mindfulness Techniques — Learners facilitate CBT sessions (thought records, restructuring) and lead mindfulness exercises in small groups, focusing on technique and client engagement. (16h)
  • Practical 4: Group Facilitation and Crisis Intervention — Learners co-facilitate a psychoeducational group session and role-play crisis intervention using grounding and distress tolerance skills. (16h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Mon 05 Oct 2026 Virtual Spring 2026 $2,538 Register
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Wed 29 Dec 2027 Wed 26 Jan 2028 Virtual Summer 2027 $2,538 Register
Tue 18 Jan 2028 Tue 15 Feb 2028 Virtual Summer 2027 $2,538 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 482 sessions across 26 venues
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Fri 21 Aug 2026 Fri 18 Sep 2026 Harare, Zimbabwe Winter 2026 $7,182 Register
Fri 21 Aug 2026 Fri 18 Sep 2026 Dubai, UAE Winter 2026 $9,342 Register
Mon 24 Aug 2026 Mon 21 Sep 2026 Victoria Falls, Zimbabwe Winter 2026 $7,182 Register
Mon 24 Aug 2026 Mon 21 Sep 2026 Abu Dhabi, UAE Winter 2026 $9,342 Register
Tue 25 Aug 2026 Tue 22 Sep 2026 Durban, South Africa Winter 2026 $7,020 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Tue 15 Sep 2026 Tue 13 Oct 2026 Your Premises Spring 2026 $3,299 Register
Mon 05 Oct 2026 Mon 02 Nov 2026 Your Premises Spring 2026 $3,299 Register
Fri 30 Oct 2026 Fri 27 Nov 2026 Your Premises Spring 2026 $3,299 Register
Fri 18 Dec 2026 Fri 15 Jan 2027 Your Premises Summer 2026 $3,299 Register
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Wed 24 Feb 2027 Wed 24 Mar 2027 Your Premises Summer 2026 $3,299 Register
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Mon 15 Mar 2027 Mon 12 Apr 2027 Your Premises Autumn 2027 $3,299 Register
Fri 26 Mar 2027 Fri 23 Apr 2027 Your Premises Autumn 2027 $3,299 Register
Thu 17 Jun 2027 Thu 15 Jul 2027 Your Premises Winter 2027 $3,299 Register
Wed 07 Jul 2027 Wed 04 Aug 2027 Your Premises Winter 2027 $3,299 Register
Tue 27 Jul 2027 Tue 24 Aug 2027 Your Premises Winter 2027 $3,299 Register
Mon 13 Sep 2027 Mon 11 Oct 2027 Your Premises Spring 2027 $3,299 Register
Fri 08 Oct 2027 Fri 05 Nov 2027 Your Premises Spring 2027 $3,299 Register
Thu 28 Oct 2027 Thu 25 Nov 2027 Your Premises Spring 2027 $3,299 Register
Fri 17 Dec 2027 Fri 14 Jan 2028 Your Premises Summer 2027 $3,299 Register
Thu 06 Jan 2028 Thu 03 Feb 2028 Your Premises Summer 2027 $3,299 Register
Wed 26 Jan 2028 Wed 23 Feb 2028 Your Premises Summer 2027 $3,299 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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