Custom Courses Property & Facilities Management

Facilities Management Training

SAQA US AATICD-0241 | NQF 5 | Credits 10 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the knowledge and skills to effectively manage facilities within an organisation. It covers the coordination of physical workplaces, services, and resources to ensure a safe, efficient, and productive environment. Participants will learn to apply best practices in facilities management to support core business operations.

Learning Outcomes

  • Demonstrate an understanding of the principles and scope of facilities management.
  • Apply strategies for managing building services, including maintenance, security, and cleaning.
  • Evaluate the effectiveness of facilities management systems and recommend improvements.
  • Implement procedures to ensure compliance with health, safety, and environmental regulations.
  • Coordinate space planning and workplace design to optimise functionality and productivity.
  • Analyse financial aspects of facilities management, including budgeting and cost control.

Target Audience

This course is designed for facilities managers, maintenance supervisors, property managers, and anyone responsible for overseeing building operations and services. It is also suitable for aspiring professionals seeking to enter the facilities management field.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Facilities Management

Objectives:
• Define facilities management and its strategic importance
• Identify the core functions and scope of facilities management
• Understand the role of facilities management in organisational success
• Recognise key stakeholders and their expectations
• Outline the regulatory and compliance environment

Topics:
• What is facilities management?
• The facilities management lifecycle
• Key functions: maintenance, space management, security, cleaning, utilities
• Stakeholder identification and expectation management
• Overview of relevant legislation (e.g., OHS Act, building regulations)
• Introduction to service level agreements (SLAs)

Day 2: Space Management and Workplace Planning

Objectives:
• Apply principles of space management and utilisation
• Develop a space allocation plan
• Understand workplace design for productivity and well-being
• Evaluate space utilisation metrics
• Plan for future space needs

Topics:
• Space management principles
• Space measurement and benchmarking
• Workplace design trends (e.g., activity-based working)
• Space utilisation surveys and analysis
• Move management and churn planning
• Technology tools for space management

Day 3: Maintenance Management and Asset Lifecycle

Objectives:
• Distinguish between reactive, preventive, and predictive maintenance
• Develop a maintenance plan and schedule
• Understand asset lifecycle management
• Apply key performance indicators for maintenance
• Manage maintenance contracts and service providers

Topics:
• Types of maintenance strategies
• Maintenance planning and scheduling
• Asset lifecycle costing
• Computerised maintenance management systems (CMMS)
• Key performance indicators (e.g., uptime, mean time to repair)
• Contract management and vendor performance

Day 4: Health, Safety, Security, and Sustainability

Objectives:
• Implement health and safety policies in facilities
• Conduct risk assessments and emergency planning
• Develop security management strategies
• Apply sustainability principles (energy, water, waste)
• Understand green building certifications

Topics:
• OHS Act and risk management
• Emergency preparedness and business continuity
• Security systems and access control
• Energy management and efficiency
• Water conservation and waste management
• Green building standards (e.g., Green Star, LEED)

Day 5: Strategic Facilities Management and Integration

Objectives:
• Align facilities management with organisational strategy
• Develop a facilities management business plan
• Manage budgets and financial performance
• Use data and technology for decision-making
• Integrate facilities management with other business functions

Topics:
• Strategic facilities planning
• Financial management: budgeting, cost control, and reporting
• Performance measurement and benchmarking
• Technology: IoT, BIM, and CAFM
• Integration with HR, IT, and finance
• Future trends in facilities management

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply facilities management concepts in simulated workplace scenarios, including space planning, maintenance scheduling, risk assessment, and strategic planning exercises.

Practical Activities
  • Space Audit and Allocation Exercise — Learners conduct a space audit of a given floor plan, calculate utilisation rates, and propose a reallocation plan. (4h)
  • Maintenance Plan Development — Given an asset register, learners develop a preventive maintenance schedule and select appropriate KPIs. (4h)
  • Risk Assessment and Emergency Plan — Learners conduct a risk assessment of a simulated facility and draft an emergency response plan. (4h)
  • Strategic Facilities Business Plan — Learners create a strategic facilities business plan aligned with organisational goals, including budget and performance metrics. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 426 sessions across 26 venues
Start End Venue Season Price Action
Mon 03 Aug 2026 Fri 07 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 03 Aug 2026 Fri 07 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Harare, Zimbabwe Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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