Business, Commerce and Management Studies Generic Management

Lead HR to Address Skills Shortages in Motor Retail Training

SAQA US 243472 | NQF 6 | Credits 12 | Duration 9 Days
From $1,798 per delegate

Description

This course equips HR professionals and line managers in the motor retail industry with the strategic skills to identify, plan for, and address critical skills shortages. Participants will learn to lead human resource development initiatives that cater to the diverse workforce needs of the sector, ensuring business sustainability and growth.

Learning Outcomes

  • Analyze the current and future skills shortages within the motor retail business context.
  • Develop a strategic human resource plan to address identified skills gaps and diversity needs.
  • Implement targeted recruitment, training, and retention strategies to mitigate skills shortages.
  • Evaluate the effectiveness of HR interventions in meeting business objectives and workforce diversity goals.
  • Demonstrate leadership in fostering a culture of continuous learning and development.
  • Apply relevant legislation and industry standards to HR practices in motor retail.

Target Audience

HR managers, HR practitioners, and senior line managers within the motor retail industry who are responsible for workforce planning, talent management, and skills development.

Prerequisites

A minimum of two years' experience in an HR role within the motor retail or related industry. Completion of a foundational HR course is recommended.

Course Outline

Day 1: Understanding Skills Shortages in Motor Retail

Objectives:
• Define skills shortages and their impact on the motor retail sector
• Identify root causes of skills gaps in the industry
• Analyse current labour market trends affecting motor retail
• Recognise the role of HR in addressing skills challenges

Topics:
• Overview of the South African motor retail industry
• Definition and types of skills shortages
• Economic and demographic factors influencing skills gaps
• Case studies of skills shortages in motor retail
• Introduction to HR's strategic role in workforce planning

Day 2: Strategic Workforce Planning

Objectives:
• Explain the principles of strategic workforce planning
• Conduct a skills audit to identify current and future needs
• Develop a workforce plan aligned with organisational goals
• Use data to forecast skills demand and supply

Topics:
• Workforce planning models and frameworks
• Steps in conducting a skills audit
• Forecasting techniques for labour demand
• Gap analysis: identifying surplus and deficit areas
• Aligning workforce plans with business strategy

Day 3: Recruitment and Talent Acquisition Strategies

Objectives:
• Design targeted recruitment strategies for scarce skills
• Utilise alternative sourcing channels (e.g., apprenticeships, learnerships)
• Implement effective selection processes to identify potential
• Evaluate the effectiveness of recruitment campaigns

Topics:
• Employer branding in motor retail
• Sourcing strategies for hard-to-fill positions
• Leveraging partnerships with TVET colleges and SETAs
• Competency-based interviewing techniques
• Metrics for measuring recruitment success

Day 4: Training and Development Interventions

Objectives:
• Identify training needs specific to motor retail roles
• Design and implement learnerships and apprenticeships
• Evaluate the ROI of training programmes
• Develop career pathways to retain skilled employees

Topics:
• Training needs analysis methods
• Learnership frameworks and funding (e.g., MerSETA)
• On-the-job training and mentorship models
• Upskilling and reskilling strategies
• Measuring training effectiveness (Kirkpatrick model)

Day 5: Retention and Employee Engagement

Objectives:
• Identify factors influencing employee turnover in motor retail
• Develop retention strategies tailored to scarce skills
• Implement engagement initiatives to improve commitment
• Use exit interviews and stay interviews effectively

Topics:
• Root causes of turnover in technical roles
• Compensation and benefits benchmarking
• Recognition and reward programmes
• Work-life balance and flexible work arrangements
• Building a positive organisational culture

Day 6: Legislative and Regulatory Compliance

Objectives:
• Understand key labour laws affecting skills development
• Comply with B-BBEE skills development scorecard requirements
• Implement Employment Equity plans for scarce skills
• Manage learnership and apprenticeship legal requirements

Topics:
• Skills Development Act and Levies Act
• B-BBEE codes of good practice
• Employment Equity Act and affirmative action
• Occupational Health and Safety Act in motor retail
• Record-keeping and reporting obligations

Day 7: Data Analytics and HR Metrics

Objectives:
• Use HR metrics to track skills shortage trends
• Create dashboards to monitor workforce health
• Analyse turnover costs and time-to-fill data
• Present data-driven recommendations to management

Topics:
• Key HR metrics for skills management
• Data collection methods (HRIS, surveys)
• Visualising data with charts and dashboards
• Predictive analytics for workforce planning
• Communicating insights to stakeholders

Day 8: Stakeholder Engagement and Partnerships

Objectives:
• Build relationships with industry bodies, SETAs, and educational institutions
• Collaborate with unions and employee representatives
• Develop partnerships for joint training initiatives
• Advocate for sector-wide solutions to skills shortages

Topics:
• Role of MerSETA and other SETAs
• Partnering with TVET colleges and universities
• Industry associations (e.g., RMI, NAAMSA)
• Union engagement and collective bargaining
• Forming sector skills committees

Day 9: Implementing and Sustaining a Skills Strategy

Objectives:
• Develop an action plan to address skills shortages
• Integrate skills initiatives into overall HR strategy
• Monitor and evaluate progress against objectives
• Adapt strategies based on changing conditions

Topics:
• Creating a skills shortage action plan
• Change management for new initiatives
• Continuous improvement and feedback loops
• Case study: successful skills interventions
• Final assessment and course wrap-up

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Fri 11 Sep 2026 Wed 23 Sep 2026 Virtual Spring 2026 $1,798 Register
Thu 01 Oct 2026 Tue 13 Oct 2026 Virtual Spring 2026 $1,798 Register
Wed 21 Oct 2026 Mon 02 Nov 2026 Virtual Spring 2026 $1,798 Register
Wed 09 Dec 2026 Mon 21 Dec 2026 Virtual Summer 2026 $1,798 Register
Tue 12 Jan 2027 Fri 22 Jan 2027 Virtual Summer 2026 $1,798 Register
Mon 15 Feb 2027 Thu 25 Feb 2027 Virtual Summer 2026 $1,798 Register
Fri 05 Mar 2027 Wed 17 Mar 2027 Virtual Autumn 2027 $1,798 Register
Thu 11 Mar 2027 Tue 23 Mar 2027 Virtual Autumn 2027 $1,798 Register
Wed 17 Mar 2027 Mon 29 Mar 2027 Virtual Autumn 2027 $1,798 Register
Tue 08 Jun 2027 Fri 18 Jun 2027 Virtual Winter 2027 $1,798 Register
Mon 28 Jun 2027 Thu 08 Jul 2027 Virtual Winter 2027 $1,798 Register
Fri 23 Jul 2027 Wed 04 Aug 2027 Virtual Winter 2027 $1,798 Register
Thu 09 Sep 2027 Tue 21 Sep 2027 Virtual Spring 2027 $1,798 Register
Wed 29 Sep 2027 Mon 11 Oct 2027 Virtual Spring 2027 $1,798 Register
Tue 19 Oct 2027 Fri 29 Oct 2027 Virtual Spring 2027 $1,798 Register
Wed 08 Dec 2027 Mon 20 Dec 2027 Virtual Summer 2027 $1,798 Register
Tue 28 Dec 2027 Fri 07 Jan 2028 Virtual Summer 2027 $1,798 Register
Mon 17 Jan 2028 Thu 27 Jan 2028 Virtual Summer 2027 $1,798 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Thu 20 Aug 2026 Pretoria, South Africa Winter 2026 $2,700 Register
Tue 11 Aug 2026 Fri 21 Aug 2026 Abu Dhabi, UAE Winter 2026 $6,615 Register
Wed 12 Aug 2026 Mon 24 Aug 2026 Durban, South Africa Winter 2026 $4,293 Register
Wed 12 Aug 2026 Mon 24 Aug 2026 Mauritius Winter 2026 $5,211 Register
Thu 13 Aug 2026 Tue 25 Aug 2026 Cape Town, South Africa Winter 2026 $4,455 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Thu 24 Sep 2026 Your Premises Spring 2026 $2,338 Register
Fri 09 Oct 2026 Wed 21 Oct 2026 Your Premises Spring 2026 $2,338 Register
Thu 29 Oct 2026 Tue 10 Nov 2026 Your Premises Spring 2026 $2,338 Register
Thu 17 Dec 2026 Tue 29 Dec 2026 Your Premises Summer 2026 $2,338 Register
Wed 20 Jan 2027 Mon 01 Feb 2027 Your Premises Summer 2026 $2,338 Register
Tue 23 Feb 2027 Fri 05 Mar 2027 Your Premises Summer 2026 $2,338 Register
Mon 08 Mar 2027 Thu 18 Mar 2027 Your Premises Autumn 2027 $2,338 Register
Fri 19 Mar 2027 Wed 31 Mar 2027 Your Premises Autumn 2027 $2,338 Register
Thu 25 Mar 2027 Tue 06 Apr 2027 Your Premises Autumn 2027 $2,338 Register
Wed 16 Jun 2027 Mon 28 Jun 2027 Your Premises Winter 2027 $2,338 Register
Tue 06 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $2,338 Register
Mon 26 Jul 2027 Thu 05 Aug 2027 Your Premises Winter 2027 $2,338 Register
Fri 17 Sep 2027 Wed 29 Sep 2027 Your Premises Spring 2027 $2,338 Register
Thu 07 Oct 2027 Tue 19 Oct 2027 Your Premises Spring 2027 $2,338 Register
Wed 27 Oct 2027 Mon 08 Nov 2027 Your Premises Spring 2027 $2,338 Register
Thu 16 Dec 2027 Tue 28 Dec 2027 Your Premises Summer 2027 $2,338 Register
Wed 05 Jan 2028 Mon 17 Jan 2028 Your Premises Summer 2027 $2,338 Register
Tue 25 Jan 2028 Fri 04 Feb 2028 Your Premises Summer 2027 $2,338 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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