Culture and Arts Sport

Recreation Facility Management Procedures Planning Training

SAQA US 254257 | NQF 5 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the competencies to plan and establish procedures for managing a recreation facility effectively. It covers the development of operational policies, resource allocation, and compliance with relevant legislation to ensure safe and efficient facility management.

Learning Outcomes

  • Analyse the requirements and scope of a recreation facility to determine procedural needs.
  • Design procedures for managing facility operations, including bookings, maintenance, and safety.
  • Implement procedures that align with organisational policies and relevant legislation.
  • Evaluate the effectiveness of established procedures and recommend improvements.
  • Demonstrate compliance with health, safety, and environmental regulations in facility management.
  • Apply resource management techniques to optimise facility usage and sustainability.

Target Audience

This course is designed for facility managers, recreation coordinators, and supervisors responsible for planning and implementing procedures in recreation facilities such as sports centres, parks, and community halls.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Introduction to Recreation Facility Management

Objectives:
• Define recreation facility management and its scope
• Identify different types of recreation facilities
• Understand the legal and regulatory framework in South Africa
• Explain the role of a facility manager
• Outline key principles of facility planning

Topics:
• Overview of recreation facility management
• Types of recreation facilities (e.g., parks, sports complexes, community centres)
• Relevant legislation: Occupational Health and Safety Act, National Environmental Management Act
• Roles and responsibilities of facility managers
• Principles of facility planning and design

Day 2: Operational Planning and Resource Management

Objectives:
• Develop operational plans for recreation facilities
• Manage human resources including staffing and training
• Implement financial management and budgeting processes
• Apply procurement and inventory management principles
• Understand risk management and insurance requirements

Topics:
• Creating operational plans and schedules
• Staffing models, recruitment, and training
• Budgeting, financial reporting, and cost control
• Procurement procedures and inventory management
• Risk assessment, safety protocols, and insurance

Day 3: Maintenance, Safety, and Compliance

Objectives:
• Develop maintenance schedules for facilities and equipment
• Implement safety procedures and emergency response plans
• Ensure compliance with health, safety, and environmental regulations
• Conduct facility inspections and audits
• Manage waste and environmental sustainability

Topics:
• Preventive and corrective maintenance planning
• Safety signage, emergency exits, and first aid
• Regulatory compliance: OHS Act, fire safety, accessibility
• Inspection checklists and audit procedures
• Waste management and green practices

Day 4: Customer Service, Events, and Marketing

Objectives:
• Enhance customer service and user experience
• Plan and manage events and programmes
• Apply marketing strategies to promote facilities
• Handle complaints and feedback effectively
• Foster community engagement and partnerships

Topics:
• Customer service standards and complaint handling
• Event planning, logistics, and programme development
• Marketing tools: social media, brochures, partnerships
• User feedback systems and continuous improvement
• Community outreach and stakeholder collaboration

Day 5: Strategic Planning and Practical Integration

Objectives:
• Develop a strategic plan for a recreation facility
• Evaluate facility performance using key performance indicators
• Integrate all management functions into a cohesive plan
• Present and defend a facility management plan
• Reflect on ethical and professional practice

Topics:
• Strategic planning: vision, mission, goals
• Key performance indicators and benchmarking
• Integrating operations, maintenance, finance, and marketing
• Presentation skills and report writing
• Ethics, professionalism, and continuous professional development

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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