High Performance Teams Training

Learning Outcomes

• Apply principles of high-performance teamwork to assess and improve team dynamics.
• Analyse team roles and individual strengths using recognised frameworks to optimise team composition.
• Evaluate team performance against set goals and implement corrective actions to address gaps.
• Design a team development plan that fosters collaboration, trust, and accountability.
• Implement strategies to manage conflict and enhance communication within the team.
• Demonstrate leadership behaviours that motivate and inspire teams to achieve high performance.

Target Audience

Team leaders, supervisors, middle managers, and project managers who are responsible for leading teams and want to enhance team effectiveness and performance.

Prerequisites

None — open enrollment

Course Outline

Practicals

Overview

Practical sessions are designed to apply team theories in realistic scenarios, including role-playing, problem-solving simulations, and team-building exercises. Learners will practice communication, conflict resolution, and collaborative decision-making in a controlled environment.

Practical Activities

• Team Communication Simulation — Learners participate in a simulated team meeting where they practice active listening, giving feedback, and resolving a miscommunication. (4h)
• Conflict Resolution Role-Play — Teams engage in role-plays of common workplace conflicts and apply conflict resolution strategies to reach a mutually acceptable solution. (4h)
• Problem-Solving Challenge — Teams tackle a complex business problem using root cause analysis and creative brainstorming, then present their solution. (4h)
• Team Charter Workshop — Learners collaborate to create a team charter for a hypothetical team, including norms, roles, goals, and accountability measures. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.