Custom Courses Leadership and Management

Leading and Managing Change Training

SAQA US AATICD-0084 | NQF 5 | Credits 10 | Duration 5 Days
From $1,242 per delegate

Description

This course equips managers and team leaders with the skills to effectively lead and manage organizational change. Participants will learn to diagnose change requirements, plan and implement change initiatives, and support teams through transitions. The focus is on practical strategies for minimizing resistance and maximizing engagement during change processes.

Learning Outcomes

  • Analyze the need for change within an organizational context using diagnostic tools.
  • Design a comprehensive change management plan that addresses stakeholder impact and communication.
  • Implement change initiatives using appropriate leadership styles and interventions.
  • Evaluate the effectiveness of change processes and adjust strategies accordingly.
  • Demonstrate the ability to support team members through the emotional and behavioral aspects of change.
  • Apply conflict resolution and negotiation techniques to manage resistance to change.

Target Audience

This course is designed for managers, supervisors, team leaders, and project managers who are responsible for driving or supporting change within their teams or organizations.

Prerequisites

None — open enrollment. However, participants should have basic supervisory or management experience.

Course Outline

Day 1: Foundations of Change Management

Objectives:
• Understand the nature and drivers of organisational change
• Identify different types and levels of change
• Recognise the role of leadership in change
• Explain the change management process
• Discuss the importance of a change vision

Topics:
• Defining change and change management
• Internal and external drivers of change
• Types of change: developmental, transitional, transformational
• The change curve and emotional responses
• Overview of change management models (Kotter, Lewin, ADKAR)
• Role of leadership vs. management in change
• Creating a compelling change vision

Day 2: Change Models and Frameworks

Objectives:
• Apply Kotter's 8-step change model
• Apply Lewin's 3-stage model of change
• Use the ADKAR model for individual change
• Compare and contrast different change models
• Select an appropriate model for a given scenario

Topics:
• Detailed walkthrough of Kotter's 8 steps
• Lewin's unfreeze-change-refreeze
• ADKAR: Awareness, Desire, Knowledge, Ability, Reinforcement
• Bridges' Transition Model
• Comparing models: strengths and limitations
• Case study analysis using multiple models

Day 3: Leading People Through Change

Objectives:
• Understand the psychology of resistance to change
• Develop strategies to overcome resistance
• Communicate change effectively
• Build a change coalition and empower action
• Support teams through transitions

Topics:
• Sources of resistance: individual and organisational
• Strategies for managing resistance
• Effective change communication plans
• Building and leading a change coalition
• Empowering broad-based action
• Coaching and supporting employees through change
• Celebrating short-term wins

Day 4: Planning and Implementing Change

Objectives:
• Create a comprehensive change management plan
• Conduct stakeholder analysis and engagement
• Assess risks and develop mitigation strategies
• Monitor and evaluate change progress
• Embed change into organisational culture

Topics:
• Elements of a change management plan
• Stakeholder mapping and engagement strategies
• Risk assessment and mitigation in change
• Change readiness assessments
• Metrics and KPIs for change success
• Sustaining change: anchoring new approaches
• Case study: developing a change plan

Day 5: Integration, Review, and Action Planning

Objectives:
• Synthesise learning from the week
• Critically evaluate a change initiative case study
• Develop a personal action plan for leading change
• Present and defend a change management proposal
• Reflect on leadership strengths and development areas

Topics:
• Integration of models, tools, and skills
• Whole-case analysis: a complex change scenario
• Group presentation: change management proposal
• Peer and facilitator feedback
• Personal action planning for leading change
• Course review and Q&A

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 428 sessions across 26 venues
Start End Venue Season Price Action
Mon 27 Jul 2026 Fri 31 Jul 2026 Cape Town, South Africa Winter 2026 $3,078 Register
Mon 27 Jul 2026 Fri 31 Jul 2026 Mauritius Winter 2026 $3,834 Register
Mon 03 Aug 2026 Fri 07 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 03 Aug 2026 Fri 07 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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