Custom Courses Leadership and Management

Public Sector Leadership Training

SAQA US AATICD-0176 | NQF 5 | Credits 10 | Duration 5 Days
From $913 per delegate

Description

This course equips public sector managers and aspiring leaders with the competencies to navigate the unique challenges of governance, policy implementation, and ethical leadership in South Africa. Participants will develop strategic thinking, stakeholder engagement, and accountability skills essential for driving service delivery excellence.

Learning Outcomes

  • Analyze the constitutional and legislative framework governing public sector leadership in South Africa.
  • Apply ethical decision-making principles to resolve complex governance challenges.
  • Evaluate strategies for effective stakeholder engagement and community participation.
  • Demonstrate accountability and transparency in resource management and service delivery.
  • Design a strategic plan that aligns with Batho Pele principles and government priorities.
  • Implement performance management systems to enhance team productivity and public value.

Target Audience

Current and aspiring managers, supervisors, and team leaders within the South African public sector, including national, provincial, and local government departments, as well as public entities and agencies.

Prerequisites

A minimum of two years' experience in a supervisory or management role within the public sector, or a relevant NQF Level 5 qualification.

Course Outline

Day 1: Foundations of Public Sector Leadership

Objectives:
• Understand the constitutional and legislative framework governing the South African public sector
• Differentiate between leadership and management in the public sector context
• Identify key ethical principles and Batho Pele principles
• Analyse the role of public sector leadership in service delivery

Topics:
• Overview of the South African public sector landscape
• Constitutional and legislative framework (Constitution, PFMA, PSA)
• Leadership vs management in the public sector
• Ethical leadership and Batho Pele principles
• Role of leadership in service delivery and good governance
• Introduction to King IV and public sector governance
• Stakeholder expectations and accountability

Day 2: Strategic Leadership and Policy Implementation

Objectives:
• Apply strategic planning processes within the public sector
• Understand policy formulation and implementation cycles
• Develop skills in translating strategy into operational plans
• Evaluate the impact of leadership on policy outcomes

Topics:
• Strategic planning in the public sector (SOPs, IDPs)
• Policy formulation, adoption, and implementation
• Results-based management and performance monitoring
• Translating strategy into operational plans
• Leading change in public organisations
• Case studies on policy implementation successes and failures
• Tools for strategic alignment

Day 3: People Management and Transformational Leadership

Objectives:
• Apply transformational leadership principles to motivate public sector employees
• Manage diversity and foster inclusive workplaces
• Address employee performance and development needs
• Build effective teams in a public sector environment

Topics:
• Transformational leadership theory and practice
• Emotional intelligence and self-awareness for leaders
• Diversity management and employment equity
• Performance management and development systems
• Coaching and mentoring for public sector staff
• Building high-performance teams
• Conflict resolution and negotiation skills

Day 4: Financial Stewardship and Resource Management

Objectives:
• Understand the principles of public financial management
• Apply budgeting and expenditure control processes
• Ensure compliance with PFMA and Treasury regulations
• Promote accountability and transparency in resource use

Topics:
• Public Financial Management Act (PFMA) and Treasury regulations
• Budgeting processes and expenditure management
• Supply chain management and procurement
• Internal controls and risk management
• Audit processes and oversight
• Ethical financial decision-making
• Case studies on financial mismanagement and corrective actions

Day 5: Integrated Leadership and Future Challenges

Objectives:
• Synthesise leadership competencies for complex public sector challenges
• Develop a personal leadership action plan
• Address emerging issues such as digital transformation and citizen engagement
• Evaluate leadership effectiveness through feedback and reflection

Topics:
• Integrated leadership framework for public sector
• Leading digital transformation and innovation
• Citizen engagement and participatory governance
• Crisis leadership and resilience
• Personal leadership development planning
• Peer feedback and reflection
• Course synthesis and action planning

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $913 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $913 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $913 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $913 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $913 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $913 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $913 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $913 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $913 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $913 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $913 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $913 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $913 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $913 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $913 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $913 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 420 sessions across 26 venues
Start End Venue Season Price Action
Mon 24 Aug 2026 Fri 28 Aug 2026 Victoria Falls, Zimbabwe Winter 2026 $2,587 Register
Mon 24 Aug 2026 Fri 28 Aug 2026 Bangkok, Thailand Winter 2026 $5,827 Register
Mon 31 Aug 2026 Fri 04 Sep 2026 Lusaka, Zambia Winter 2026 $2,587 Register
Mon 31 Aug 2026 Fri 04 Sep 2026 London, UK Winter 2026 $5,827 Register
Mon 07 Sep 2026 Fri 11 Sep 2026 Mauritius Spring 2026 $3,343 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,188 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,188 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,188 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,188 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,188 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,188 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,188 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,188 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,188 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,188 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,188 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,188 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,188 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,188 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,188 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,188 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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