Establishing and Managing a PMO Training

Learning Outcomes

• Analyze the strategic role and functions of a PMO in aligning projects with organizational goals.
• Design a PMO structure, including governance frameworks, processes, and resource allocation.
• Implement PMO processes for project selection, prioritization, and portfolio management.
• Evaluate PMO performance using key performance indicators and maturity models.
• Apply change management techniques to facilitate PMO adoption and stakeholder buy-in.
• Demonstrate the ability to manage PMO operations, including reporting, risk management, and quality assurance.

Target Audience

This course is designed for project managers, senior project coordinators, and professionals responsible for establishing or overseeing a PMO. It is also suitable for executives and managers seeking to enhance project governance and delivery capabilities within their organizations.

Prerequisites

A foundational understanding of project management principles and practices is recommended. Prior completion of a project management course or equivalent experience is beneficial.

Course Outline

Practicals

Overview

Practical sessions allow learners to apply PMO concepts in simulated environments. They will draft a PMO charter, conduct a resource capacity planning exercise, perform a maturity assessment, and develop a continuous improvement plan.

Practical Activities

• Drafting a PMO Charter — Learners work in groups to develop a PMO charter for a given case study, including mission, vision, objectives, roles, and governance structure. (4h)
• Resource Capacity Planning Exercise — Using a simulated project portfolio, learners allocate resources, balance demand, and create a capacity plan using provided templates. (4h)
• PMO Maturity Assessment Simulation — Learners assess a fictional PMO using a maturity model, identify gaps, and recommend improvement actions. (4h)
• Continuous Improvement Plan Development — Based on the maturity assessment, learners create a detailed continuous improvement plan with timelines, metrics, and change management steps. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.