Custom Courses Project Management, Monitoring and Evaluation

Establishing and Managing a PMO Training

SAQA US AATICD-0117 | NQF 5 | Credits 10 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the competencies required to establish and manage a Project Management Office (PMO) within an organisation. It covers the strategic role of the PMO, governance frameworks, resource management, and performance reporting. Participants will gain practical skills to design, implement, and sustain a PMO that aligns with organisational strategy and enhances project delivery.

Learning Outcomes

  • Analyse the strategic role and benefits of a PMO within an organisational context.
  • Design a PMO framework that aligns with organisational goals, governance, and project management standards.
  • Implement processes for project portfolio management, resource allocation, and performance monitoring.
  • Develop and apply PMO governance policies, standards, and methodologies to ensure consistency.
  • Evaluate PMO performance using key performance indicators and recommend improvements.
  • Demonstrate effective stakeholder management and communication strategies to sustain PMO support.

Target Audience

This course is designed for senior project managers, programme managers, and professionals who are responsible for establishing or managing a PMO. It is also suitable for executives and functional managers who need to understand the strategic value and operational requirements of a PMO.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of PMO – Concepts, Roles, and Strategic Context

Objectives:
• Define a PMO and differentiate between its types (supportive, controlling, directive).
• Understand the strategic value and governance role of a PMO.
• Identify key stakeholders and their expectations.
• Outline the PMO lifecycle from establishment to maturity.

Topics:
• Introduction to PMO: definition, purpose, and benefits.
• Types of PMOs: supportive, controlling, directive.
• PMO vs. project management: roles and responsibilities.
• Strategic alignment: linking PMO to organisational goals.
• Governance frameworks and standards (e.g., PMBOK, PRINCE2).
• Stakeholder identification and management.
• PMO lifecycle overview: establish, operate, mature, transform.
• Case study examples of successful PMOs.

Day 2: Establishing a PMO – Planning, Charter, and Implementation

Objectives:
• Develop a PMO charter and business case.
• Assess organisational readiness and define PMO scope.
• Design PMO structure, staffing, and resource requirements.
• Create an implementation roadmap with key milestones.

Topics:
• PMO charter: vision, mission, objectives, and authority.
• Business case development: cost-benefit analysis.
• Organisational readiness assessment (culture, maturity).
• PMO structure options: centralised, decentralised, hybrid.
• Staffing the PMO: roles, competencies, and recruitment.
• Resource planning: tools, budget, and infrastructure.
• Implementation roadmap: phases, milestones, and risk management.
• Communication plan for launch.

Day 3: PMO Operations – Processes, Tools, and Performance Management

Objectives:
• Define core PMO processes (project intake, reporting, change control).
• Select and implement PMO tools and templates.
• Establish performance metrics and dashboards.
• Manage project portfolios and resource allocation.

Topics:
• Standardising project management processes.
• Project intake and prioritisation frameworks.
• Reporting and dashboard design.
• Change control and risk management processes.
• Portfolio management: balancing resources and priorities.
• Tool selection: PPM software, collaboration platforms.
• Knowledge management and lessons learned.
• Performance metrics: KPIs, balanced scorecard.

Day 4: Managing the PMO – Leadership, Culture, and Continuous Improvement

Objectives:
• Apply leadership and change management techniques within the PMO.
• Foster a project management culture and mentor project managers.
• Conduct PMO maturity assessments and drive improvements.
• Manage stakeholder relationships and demonstrate value.

Topics:
• Leadership styles for PMO managers.
• Change management: overcoming resistance and building buy-in.
• Developing a project management culture.
• Coaching and mentoring project managers.
• PMO maturity models (e.g., OPM3, CMMI).
• Conducting maturity assessments and gap analysis.
• Continuous improvement: feedback loops and agile adaptations.
• Demonstrating PMO value: ROI and success stories.

Day 5: Advanced PMO Topics and Practical Integration

Objectives:
• Explore emerging trends (agile PMO, digital transformation).
• Develop a PMO strategic plan for the next 12 months.
• Integrate all learning into a comprehensive PMO establishment plan.
• Present and defend the plan to peers for feedback.

Topics:
• Agile PMO: supporting agile and hybrid methodologies.
• Digital transformation: AI, automation, and data analytics.
• PMO outsourcing and shared services models.
• Crisis management and business continuity.
• Final project: develop a PMO establishment plan.
• Peer review and presentation.
• Course wrap-up and action planning.

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply theoretical concepts by building a PMO charter, designing dashboards, conducting a maturity assessment, and developing a full establishment plan. These hands-on activities ensure learners can immediately implement PMO best practices in their organisations.

Practical Activities
  • Practical 1: Develop a PMO Charter — Learners work in groups to create a PMO charter for a given case study, defining vision, mission, objectives, and governance. (4h)
  • Practical 2: Design a PMO Dashboard and Report — Using sample project data, learners design a performance dashboard and a monthly status report template. (4h)
  • Practical 3: Conduct a PMO Maturity Assessment — Learners assess a simulated organisation's PMO maturity using a maturity model and identify improvement areas. (4h)
  • Practical 4: Develop a PMO Establishment Plan — Learners create a comprehensive 12-month plan for establishing a PMO, including timeline, resources, and risk mitigation. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 424 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Harare, Zimbabwe Winter 2026 $3,078 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Shenzhen, China Winter 2026 $7,398 Register
Mon 24 Aug 2026 Fri 28 Aug 2026 Bangkok, Thailand Winter 2026 $6,318 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Custom Courses courses at NQF level 5 learners on this page also viewed.

Browse the full Custom Courses category for custom courses training programmes.
GET A QUOTE / APPLY COURSE CATALOGUE