Custom Courses Public Relations and Communication

Corporate Social Responsibility (CSR) Training

SAQA US AATICD-0140 | NQF 5 | Credits 10 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the knowledge and skills to implement and manage corporate social responsibility (CSR) initiatives within an organisation. It covers the principles of CSR, stakeholder engagement, and the integration of ethical, social, and environmental considerations into business operations. Learners will be able to develop CSR strategies that align with organisational goals and contribute to sustainable development.

Learning Outcomes

  • Apply the principles and frameworks of corporate social responsibility to organisational contexts.
  • Analyse the impact of CSR initiatives on stakeholders, including communities, employees, and the environment.
  • Evaluate the effectiveness of existing CSR strategies using relevant criteria and metrics.
  • Design a CSR implementation plan that integrates ethical, social, and environmental considerations.
  • Implement CSR activities that align with organisational values and regulatory requirements.
  • Demonstrate the ability to communicate CSR outcomes to internal and external stakeholders.

Target Audience

This course is designed for managers, team leaders, and professionals responsible for developing, implementing, or overseeing CSR programmes in their organisations. It is also suitable for individuals seeking to enhance their understanding of ethical business practices and social responsibility.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Foundations of CSR

Objectives:
• Define CSR and its historical evolution
• Identify the triple bottom line (people, planet, profit)
• Recognise key CSR frameworks and standards (ISO 26000, GRI)
• Explain the business case for CSR

Topics:
• What is CSR? Definitions and scope
• Historical development of CSR
• The triple bottom line: economic, social, environmental
• CSR frameworks: ISO 26000, UN Global Compact, GRI
• Stakeholder theory and stakeholder mapping
• Business benefits of CSR: reputation, risk management, competitive advantage

Day 2: CSR Strategy and Implementation

Objectives:
• Develop a CSR strategy aligned with organisational goals
• Apply stakeholder engagement techniques
• Integrate CSR into core business operations
• Understand materiality assessment

Topics:
• CSR strategy development process
• Stakeholder identification and engagement
• Materiality assessment and prioritisation
• CSR policy formulation
• Embedding CSR into supply chain, HR, and operations
• Case studies of successful CSR integration

Day 3: Measuring and Reporting CSR Performance

Objectives:
• Select appropriate CSR metrics and KPIs
• Prepare a CSR report using GRI standards
• Conduct a social return on investment (SROI) analysis
• Understand assurance and verification of CSR reports

Topics:
• CSR metrics: environmental, social, governance (ESG)
• GRI Standards and reporting principles
• Social return on investment (SROI) methodology
• Integrated reporting framework
• Assurance and third-party verification
• Communicating CSR performance to stakeholders

Day 4: CSR in Practice: Community and Environment

Objectives:
• Design a community development project
• Implement environmental sustainability initiatives
• Manage CSR partnerships with NGOs and government
• Evaluate the impact of CSR programmes

Topics:
• Community engagement and development
• Environmental sustainability: carbon footprint, waste, water
• Partnership models: NGOs, government, social enterprises
• Monitoring and evaluation of CSR projects
• Ethical supply chain management
• Case studies: local and international CSR initiatives

Day 5: CSR Challenges, Ethics, and Future Trends

Objectives:
• Analyse ethical dilemmas in CSR
• Address greenwashing and accountability issues
• Explore future trends: circular economy, B Corps, SDGs
• Create a personal CSR action plan

Topics:
• Ethical issues in CSR: conflicts of interest, transparency
• Greenwashing: identification and prevention
• Circular economy and sustainable business models
• B Corporation certification
• United Nations Sustainable Development Goals (SDGs)
• Future of CSR: climate action, social justice, technology
• Action planning for CSR implementation

Practicals

15 hours of practicals To be conducted online or on-campus or in-house
Overview

Learners engage in hands-on activities to apply CSR concepts. Practicals include stakeholder mapping, developing a CSR report, designing a community project, and creating a CSR action plan, reinforcing theoretical knowledge through real-world scenarios.

Practical Activities
  • Stakeholder Mapping and Engagement Simulation — Learners identify stakeholders for a case study company, map their interests and influence, and role-play an engagement session. (3h)
  • CSR Report Preparation (GRI-based) — Using a provided dataset, learners draft a CSR report section following GRI Standards, including materiality disclosure and performance indicators. (4h)
  • Community Development Project Design — In groups, learners design a community development project with budget, timeline, and monitoring plan, then present to peers for feedback. (4h)
  • CSR Action Plan Development — Learners create a personal or organisational CSR action plan including goals, activities, resources, and KPIs, integrating course learnings. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 424 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Harare, Zimbabwe Winter 2026 $3,078 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Shenzhen, China Winter 2026 $7,398 Register
Mon 24 Aug 2026 Fri 28 Aug 2026 Bangkok, Thailand Winter 2026 $6,318 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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