Custom Courses Public Relations and Communication

Corporate Social Responsibility (CSR) Training

SAQA US AATICD-0140 | NQF 5 | Credits 10 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the knowledge and skills to implement and manage effective Corporate Social Responsibility (CSR) initiatives within an organisation. It covers the principles of CSR, stakeholder engagement, and the role of CSR in sustainable business practices, enabling participants to contribute to ethical and socially responsible corporate environments.

Learning Outcomes

  • Explain the concept and principles of Corporate Social Responsibility and its relevance to business sustainability.
  • Analyze the impact of CSR initiatives on stakeholders, including employees, communities, and the environment.
  • Evaluate existing CSR practices within an organisation and identify areas for improvement.
  • Develop a basic CSR plan that aligns with organisational goals and ethical standards.
  • Demonstrate effective communication of CSR activities to internal and external stakeholders.
  • Apply relevant legislation and codes of conduct to CSR implementation in a South African context.

Target Audience

This course is designed for managers, team leaders, and professionals responsible for developing or overseeing CSR strategies, as well as individuals seeking to enhance their understanding of corporate ethics and social impact.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Corporate Social Responsibility

Objectives:
• Define CSR and its evolution
• Explain the business case for CSR
• Identify key CSR frameworks and standards
• Recognise the role of stakeholders in CSR
• Understand the link between CSR and sustainability

Topics:
• What is CSR? Historical context and modern definitions
• The triple bottom line: people, planet, profit
• Stakeholder theory and engagement
• International frameworks: UN Global Compact, ISO 26000, GRI
• CSR as a strategic business tool
• Case studies: successful CSR initiatives
• Ethical foundations of CSR
• Overview of South African context: King IV and BBBEE

Day 2: CSR Strategy and Implementation

Objectives:
• Develop a CSR strategy aligned with organisational goals
• Identify material issues and prioritise actions
• Understand how to integrate CSR into operations
• Learn to set measurable CSR objectives
• Explore tools for CSR implementation

Topics:
• Conducting a CSR materiality assessment
• Mapping CSR to core business functions
• Setting SMART CSR goals
• Creating a CSR action plan
• Embedding CSR in supply chain management
• Employee engagement and volunteer programmes
• Community investment and development
• Environmental management and carbon footprint reduction

Day 3: CSR Communication and Reporting

Objectives:
• Understand principles of CSR communication
• Learn to develop a CSR report
• Identify key reporting standards (GRI, IIRC)
• Communicate CSR internally and externally
• Manage stakeholder expectations through reporting

Topics:
• Transparency and accountability in CSR
• Elements of a CSR report
• GRI Standards and Integrated Reporting
• Sustainability reporting in South Africa
• Storytelling and CSR marketing
• Avoiding greenwashing
• Internal communication strategies
• Engaging investors and analysts

Day 4: CSR in Practice – Case Studies and Sector Applications

Objectives:
• Analyse real-world CSR programmes across sectors
• Evaluate the impact of CSR initiatives
• Apply CSR principles to specific industries
• Identify challenges and best practices
• Develop a mini CSR project plan

Topics:
• CSR in mining: social licence to operate
• CSR in retail: ethical sourcing and fair trade
• CSR in financial services: inclusive banking
• CSR in manufacturing: waste reduction and safety
• Measuring social return on investment (SROI)
• CSR partnerships with NGOs and government
• Crisis management and CSR
• Group work: design a CSR initiative for a case company

Day 5: Monitoring, Evaluation, and Future Trends

Objectives:
• Design a CSR monitoring and evaluation framework
• Understand how to measure CSR performance
• Explore emerging trends in CSR
• Create a personal CSR action plan
• Prepare for CSR audits and assurance

Topics:
• Key performance indicators (KPIs) for CSR
• Tools for monitoring: dashboards, surveys, audits
• Evaluating CSR outcomes vs outputs
• Third-party assurance and certification
• Future trends: circular economy, B Corps, SDGs
• CSR and climate change
• Leading CSR innovation
• Course wrap-up and action planning

Practicals

No practicals for this training.

This course is made up of exercises and case studies delivered alongside the theory — no separate practical sessions are required to complete it.

Summatives

Each delegate is assessed continuously throughout the course and a final summative test at the end.

Daily Exercises — 30%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 30% to the final total.

Final Test — 70%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 70% to the overall mark.

Final Total
Component Out of Weight
Daily Average (multiple choice) 100% 30%
Final Test (multi-answer multiple choice) 100% 70%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Daily Average 30% + Final Test 70%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 424 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Harare, Zimbabwe Winter 2026 $3,078 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Shenzhen, China Winter 2026 $7,398 Register
Mon 24 Aug 2026 Fri 28 Aug 2026 Bangkok, Thailand Winter 2026 $6,318 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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