Custom Courses Security Management

Security Incident Management and Investigations Training

SAQA US AATICD-0148 | NQF 5 | Credits 10 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the competencies to manage security incidents and conduct investigations in a corporate environment. It covers the principles of incident management, evidence gathering, interviewing techniques, and report writing to ensure effective resolution and compliance with South African legislation.

Learning Outcomes

  • Apply the principles of security incident management to identify, classify, and respond to incidents.
  • Demonstrate the ability to gather, preserve, and document evidence in accordance with legal requirements.
  • Analyze incident scenes and apply investigative techniques to determine root causes.
  • Conduct interviews with witnesses and suspects using ethical and legal interviewing methods.
  • Evaluate incident response procedures to recommend improvements for future prevention.
  • Compile comprehensive investigation reports that meet organizational and legal standards.

Target Audience

This course is designed for security managers, supervisors, investigators, and any personnel responsible for managing security incidents and conducting investigations within their organization.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of Security Incident Management

Objectives:
• Understand the principles of security incident management.
• Identify different types of security incidents.
• Explain the incident management lifecycle.
• Describe the roles and responsibilities in incident response.

Topics:
• Introduction to security incident management
• Types of security incidents (physical, cyber, procedural)
• Incident management lifecycle: preparation, detection, analysis, containment, eradication, recovery, lessons learned
• Roles and responsibilities: incident response team, stakeholders
• Legal and regulatory requirements in South Africa

Day 2: Incident Detection and Reporting

Objectives:
• Recognize indicators of security incidents.
• Implement incident detection mechanisms.
• Develop incident reporting procedures.
• Demonstrate proper documentation techniques.

Topics:
• Indicators of compromise (IoCs) and warning signs
• Detection tools and techniques (monitoring, alarms, audits)
• Incident reporting channels and escalation procedures
• Documentation and evidence handling
• Communication protocols during incidents

Day 3: Incident Analysis and Investigation Techniques

Objectives:
• Apply investigative methodologies to security incidents.
• Collect and preserve digital and physical evidence.
• Conduct root cause analysis.
• Use analytical tools for incident investigation.

Topics:
• Investigative process: initial assessment, evidence collection, analysis
• Chain of custody and evidence preservation
• Root cause analysis techniques (e.g., 5 Whys, fishbone)
• Digital forensics basics
• Interviewing witnesses and suspects

Day 4: Incident Containment, Eradication, and Recovery

Objectives:
• Develop containment strategies for various incident types.
• Execute eradication procedures to remove threats.
• Plan and implement recovery steps.
• Ensure business continuity during incidents.

Topics:
• Containment strategies (isolation, segmentation, shutdown)
• Eradication methods (removing malware, patching vulnerabilities)
• Recovery planning (restoring systems, data restoration)
• Business continuity and disaster recovery integration
• Post-incident review and improvement

Day 5: Reporting, Lessons Learned, and Continuous Improvement

Objectives:
• Prepare comprehensive incident reports.
• Conduct lessons learned sessions.
• Apply improvements to incident management processes.
• Understand the role of audits and compliance.

Topics:
• Incident report structure and content
• Lessons learned process and documentation
• Updating incident response plans and policies
• Key performance indicators (KPIs) for incident management
• Compliance and audit requirements (e.g., POPIA, PCI DSS)

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Hands-on practicals reinforce theoretical knowledge through simulated incident scenarios. Learners practice detection, investigation, containment, and reporting in a controlled environment, applying the full incident management lifecycle.

Practical Activities
  • Practical 1: Incident Detection and Reporting — Learners use monitoring tools to detect simulated incidents and practice proper reporting and documentation procedures. (4h)
  • Practical 2: Evidence Collection and Investigation — Learners collect and preserve digital evidence from a simulated breach, conduct interviews, and perform root cause analysis. (4h)
  • Practical 3: Containment and Eradication — In a simulated environment, learners apply containment strategies and eradicate threats such as malware or unauthorized access. (4h)
  • Practical 4: Recovery and Post-Incident Review — Learners restore systems from backups, conduct a lessons learned session, and draft an incident report with improvement recommendations. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 21 Sep 2026 Fri 25 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 04 Jan 2027 Fri 08 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Feb 2027 Fri 05 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 21 Jun 2027 Fri 25 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 20 Sep 2027 Fri 24 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 424 sessions across 26 venues
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Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Harare, Zimbabwe Winter 2026 $3,078 Register
Mon 17 Aug 2026 Fri 21 Aug 2026 Shenzhen, China Winter 2026 $7,398 Register
Mon 24 Aug 2026 Fri 28 Aug 2026 Bangkok, Thailand Winter 2026 $6,318 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 12 Oct 2026 Fri 16 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Feb 2027 Fri 12 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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