Services Hospitality, Tourism, Travel, Gaming and Leisure

Gaming Machine Installation and Upgrade Training

SAQA US 258070 | NQF 3 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips learners with the technical skills and knowledge required to safely and competently install, remove, convert, and upgrade gaming machines and related equipment and systems. It covers regulatory compliance, hardware configuration, and system testing to ensure operational integrity in gaming environments.

Learning Outcomes

  • Apply safety procedures and regulatory requirements when handling gaming machines and equipment.
  • Demonstrate the ability to install, remove, convert, and upgrade gaming machines and related systems.
  • Analyze technical specifications and system requirements to determine appropriate installation or upgrade methods.
  • Evaluate the functionality and performance of installed or upgraded gaming equipment through systematic testing.
  • Implement corrective actions to resolve installation or upgrade issues, ensuring compliance with manufacturer and regulatory standards.

Target Audience

This course is designed for technicians, installers, and maintenance personnel responsible for the installation, removal, conversion, and upgrade of gaming machines and related systems in casinos, gaming venues, or similar establishments.

Prerequisites

None — open enrollment. However, a basic understanding of electronic systems and tools is beneficial.

Course Outline

Day 1: Fundamentals of Gaming Machines and Regulatory Framework

Objectives:
• Identify different types of gaming machines and their components
• Understand the legal and regulatory requirements for gaming machine installation in South Africa
• Explain the roles and responsibilities of installers and technicians
• Recognise safety protocols and industry standards

Topics:
• Overview of gaming machine types (slots, video poker, etc.)
• Key components: motherboard, power supply, display, coin/ticket mechanisms
• South African gambling regulations and SAQA requirements
• Health and safety procedures for installation environments
• Ethics and professionalism in the gaming industry

Day 2: Pre-Installation Planning and Site Assessment

Objectives:
• Conduct a site assessment for gaming machine installation
• Plan layout and power requirements according to specifications
• Identify potential hazards and mitigation strategies
• Prepare installation tools and documentation

Topics:
• Site survey: space, power, network, and security considerations
• Reading and interpreting installation manuals and schematics
• Electrical requirements and grounding
• Risk assessment and safety planning
• Documentation: checklists, permits, and compliance forms

Day 3: Installation Procedures and Hardware Setup

Objectives:
• Safely install gaming machines following manufacturer guidelines
• Connect power, network, and peripheral devices correctly
• Verify physical stability and ergonomic placement
• Perform initial power-on and boot-up checks

Topics:
• Step-by-step installation process: unpacking, positioning, anchoring
• Electrical connections: voltage checks, cable management
• Network setup: Ethernet, Wi-Fi, and connectivity testing
• Peripheral integration: bill validators, printers, card readers
• Initial power-on sequence and POST diagnostics

Day 4: Software Configuration and Calibration

Objectives:
• Load and configure gaming machine software
• Calibrate input/output devices for accurate operation
• Set up game options, paytables, and security features
• Perform software version verification and updates

Topics:
• Operating system and game software installation
• Configuration menus: game selection, denomination, payout percentages
• Calibration of touch screens, buttons, and sensors
• Security settings: access codes, audit logs, anti-tamper features
• Software updates and patch management procedures

Day 5: Testing, Troubleshooting, and Handover

Objectives:
• Conduct comprehensive functional tests on installed machines
• Diagnose and resolve common installation issues
• Complete handover documentation and client training
• Ensure compliance with all regulatory and manufacturer standards

Topics:
• Functional testing: coin acceptance, payout, display, sound
• Network communication and server connectivity tests
• Troubleshooting: error codes, hardware faults, software glitches
• Final inspection and compliance checklist sign-off
• Client handover: user manual review, basic operation training

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Hands-on practical sessions are essential for developing competence in gaming machine installation and configuration. Learners will work with actual machines and simulation software to apply theory in a controlled environment.

Practical Activities
  • Site Assessment and Planning — Learners conduct a mock site survey, create a layout plan, and prepare an installation checklist. (3h)
  • Hardware Installation — Learners physically install a gaming machine, including anchoring, cabling, and peripheral connections. (5h)
  • Software Configuration and Calibration — Learners load game software, configure settings, and calibrate input/output devices. (4h)
  • Testing and Troubleshooting — Learners conduct functional tests, diagnose faults, and perform corrective actions. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 492 sessions across 26 venues
Start End Venue Season Price Action
Mon 10 Aug 2026 Fri 14 Aug 2026 Durban, South Africa Winter 2026 $2,916 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Pretoria, South Africa Winter 2026 $1,863 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Dubai, UAE Winter 2026 $5,238 Register
Mon 10 Aug 2026 Fri 14 Aug 2026 Cape Town, South Africa Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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