Services Transport, Operations and Logistics

Freight Forwarding and Clearing Administration Explained Training

SAQA US 252423 | NQF 3 | Credits 5 | Duration 2 Days
From $832 per delegate

Description

This course provides a comprehensive understanding of the administrative processes involved in freight forwarding and clearing operations. Learners will gain the knowledge and skills necessary to manage documentation, regulatory compliance, and logistics coordination in the South African and international trade context.

Learning Outcomes

  • Explain the key administrative functions within a freight forwarding and clearing operation.
  • Apply relevant customs and trade regulations to documentation and clearance procedures.
  • Analyze the flow of documentation in import and export transactions.
  • Implement procedures for managing shipping documentation, invoices, and packing lists.
  • Evaluate the roles of different stakeholders in the freight forwarding and clearing process.
  • Demonstrate the ability to coordinate administrative tasks to ensure compliance and efficiency.

Target Audience

This course is designed for individuals working in or aspiring to work in freight forwarding, customs clearing, logistics, or supply chain management roles within corporate or trading environments.

Prerequisites

None — open enrollment

Course Outline

Day 1: Foundations of Freight Forwarding and Customs Clearing

Objectives:
• Understand the role and responsibilities of a freight forwarder and customs clearing agent.
• Identify key documentation required for international shipments.
• Explain the fundamentals of Incoterms and their application in trade.
• Describe the clearance process and customs procedures in South Africa.

Topics:
• Overview of the freight forwarding and clearing industry.
• Roles and responsibilities of freight forwarders and clearing agents.
• Key documentation: bill of lading, airway bill, commercial invoice, packing list, certificate of origin.
• Introduction to Incoterms 2020: EXW, FOB, CIF, DDP.
• Customs clearing process: submission, assessment, payment, release.
• Customs valuation and tariff classification basics.
• Regulatory bodies: SARS, SACU, WCO.
• Ethics and compliance in freight forwarding.

Day 2: Advanced Operations and Practical Application

Objectives:
• Apply Incoterms and documentation in real-world scenarios.
• Navigate customs clearance procedures for different modes of transport.
• Manage logistics coordination and risk mitigation.
• Integrate practical skills through case studies and exercises.

Topics:
• Detailed customs procedures for sea, air, and road freight.
• Handling special cargo: hazardous goods, perishables, oversized items.
• Risk management: insurance, cargo liability, and claims.
• Logistics coordination: warehousing, consolidation, last-mile delivery.
• Use of technology: TMS, customs software, tracking systems.
• Case studies: typical challenges and solutions in freight forwarding.
• Best practices for client communication and relationship management.

Practicals

8 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply theoretical knowledge to real-world scenarios, including document preparation, customs form completion, and simulation of clearance processes. These hands-on activities reinforce learning and develop job-ready skills.

Practical Activities
  • Document Preparation Exercise — Learners complete a set of shipping documents (bill of lading, invoice, packing list) for a sample export shipment. (2h)
  • Customs Declaration Simulation — Using a simulated customs platform, learners submit a customs declaration for an import shipment and respond to queries. (2h)
  • Incoterms Scenario Analysis — Groups analyze case studies to determine the appropriate Incoterm and associated costs/risks for different trade scenarios. (2h)
  • End-to-End Shipment Coordination Role-Play — Learners role-play as freight forwarder, customs broker, and client to coordinate a shipment from booking to delivery. (2h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Tue 08 Sep 2026 Wed 09 Sep 2026 Virtual Spring 2026 $832 Register
Wed 30 Sep 2026 Thu 01 Oct 2026 Virtual Spring 2026 $832 Register
Thu 22 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $832 Register
Tue 08 Dec 2026 Wed 09 Dec 2026 Virtual Summer 2026 $832 Register
Wed 13 Jan 2027 Thu 14 Jan 2027 Virtual Summer 2026 $832 Register
Thu 18 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $832 Register
Mon 01 Mar 2027 Tue 02 Mar 2027 Virtual Autumn 2027 $832 Register
Tue 09 Mar 2027 Wed 10 Mar 2027 Virtual Autumn 2027 $832 Register
Wed 17 Mar 2027 Thu 18 Mar 2027 Virtual Autumn 2027 $832 Register
Thu 10 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $832 Register
Mon 28 Jun 2027 Tue 29 Jun 2027 Virtual Winter 2027 $832 Register
Tue 20 Jul 2027 Wed 21 Jul 2027 Virtual Winter 2027 $832 Register
Wed 08 Sep 2027 Thu 09 Sep 2027 Virtual Spring 2027 $832 Register
Thu 30 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $832 Register
Mon 18 Oct 2027 Tue 19 Oct 2027 Virtual Spring 2027 $832 Register
Tue 07 Dec 2027 Wed 08 Dec 2027 Virtual Summer 2027 $832 Register
Wed 29 Dec 2027 Thu 30 Dec 2027 Virtual Summer 2027 $832 Register
Thu 20 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $832 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 498 sessions across 26 venues
Start End Venue Season Price Action
Tue 04 Aug 2026 Wed 05 Aug 2026 Dubai, UAE Winter 2026 $4,217 Register
Tue 04 Aug 2026 Wed 05 Aug 2026 Mauritius Winter 2026 $2,813 Register
Tue 04 Aug 2026 Wed 05 Aug 2026 Lagos, Nigeria Winter 2026 $3,461 Register
Thu 06 Aug 2026 Fri 07 Aug 2026 Pretoria, South Africa Winter 2026 $1,247 Register
Thu 06 Aug 2026 Fri 07 Aug 2026 Cape Town, South Africa Winter 2026 $2,057 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Wed 16 Sep 2026 Thu 17 Sep 2026 Your Premises Spring 2026 $1,080 Register
Thu 08 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,080 Register
Mon 26 Oct 2026 Tue 27 Oct 2026 Your Premises Spring 2026 $1,080 Register
Wed 16 Dec 2026 Thu 17 Dec 2026 Your Premises Summer 2026 $1,080 Register
Thu 21 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,080 Register
Mon 22 Feb 2027 Tue 23 Feb 2027 Your Premises Summer 2026 $1,080 Register
Tue 09 Mar 2027 Wed 10 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Wed 17 Mar 2027 Thu 18 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Thu 25 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,080 Register
Mon 14 Jun 2027 Tue 15 Jun 2027 Your Premises Winter 2027 $1,080 Register
Tue 06 Jul 2027 Wed 07 Jul 2027 Your Premises Winter 2027 $1,080 Register
Wed 28 Jul 2027 Thu 29 Jul 2027 Your Premises Winter 2027 $1,080 Register
Thu 16 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,080 Register
Mon 04 Oct 2027 Tue 05 Oct 2027 Your Premises Spring 2027 $1,080 Register
Tue 26 Oct 2027 Wed 27 Oct 2027 Your Premises Spring 2027 $1,080 Register
Wed 15 Dec 2027 Thu 16 Dec 2027 Your Premises Summer 2027 $1,080 Register
Thu 06 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,080 Register
Mon 24 Jan 2028 Tue 25 Jan 2028 Your Premises Summer 2027 $1,080 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Services courses at NQF level 3 learners on this page also viewed.

Browse the full Services category for services training programmes.
GET A QUOTE / APPLY COURSE CATALOGUE