Custom Courses Security Management

Loss Prevention Training

SAQA US AATICD-0334 | NQF 5 | Credits 10 | Duration 5 Days
From $913 per delegate

Description

This course equips learners with the knowledge and skills to identify, prevent, and manage losses within a retail or corporate environment. It focuses on proactive loss prevention strategies, risk assessment, and the implementation of security measures to safeguard assets and reduce shrinkage.

Learning Outcomes

  • Apply loss prevention principles to identify potential risks and vulnerabilities in the workplace.
  • Analyze shrinkage data to determine the root causes of loss and recommend corrective actions.
  • Evaluate the effectiveness of existing security measures and propose improvements.
  • Implement loss prevention strategies, including surveillance, inventory control, and employee training.
  • Demonstrate the ability to conduct investigations and document incidents in accordance with company policy and legal requirements.

Target Audience

This course is ideal for retail managers, security personnel, loss prevention officers, and any staff responsible for asset protection and shrinkage reduction.

Prerequisites

None — open enrollment

Course Outline

Day 1: Introduction to Loss Prevention and Risk Management

Objectives:
• Understand the scope and importance of loss prevention in the workplace
• Identify the key principles of risk management
• Recognise the legal and regulatory framework applicable to loss prevention in South Africa
• Outline the roles and responsibilities of loss prevention personnel
• Describe the impact of losses on business sustainability

Topics:
• Definition and types of losses (financial, physical, human, reputational)
• The loss prevention cycle: identification, analysis, control, and evaluation
• Risk management fundamentals: risk assessment, risk matrix, and risk treatment
• South African legislation: OHSA, Criminal Procedure Act, and industry-specific regulations
• The role of loss prevention in corporate governance
• Ethical considerations in loss prevention
• Overview of loss prevention strategies: prevention, detection, and response
• Case study: cost of losses to a South African business

Day 2: Security Systems and Technology

Objectives:
• Evaluate various physical security measures
• Understand the role of electronic surveillance and access control systems
• Apply appropriate security technology to different loss scenarios
• Interpret security system data for decision-making
• Integrate security systems with overall loss prevention plans

Topics:
• Physical security: locks, barriers, lighting, and fencing
• Electronic surveillance: CCTV, video analytics, and alarm systems
• Access control: biometrics, smart cards, and key management
• Intrusion detection and monitoring
• Importance of security system maintenance and testing
• Data privacy and legal compliance when using surveillance
• Emerging technologies: AI, IoT, and cloud-based security
• Practical considerations for system selection and placement

Day 3: Investigative Techniques and Evidence Handling

Objectives:
• Conduct preliminary investigations into suspicious incidents
• Apply proper evidence collection and preservation techniques
• Interview witnesses and suspects ethically and legally
• Document findings in a professional manner
• Understand the role of forensic specialists in loss prevention

Topics:
• Principles of investigation: objectives, scope, and planning
• Crime scene management and evidence integrity
• Evidence types: physical, documentary, and digital
• Chain of custody and its importance
• Interviewing techniques: cognitive interviewing, rapport building
• Legal aspects: search and seizure, admissibility of evidence
• Report writing: structure, clarity, and factual accuracy
• Introduction to forensic analysis and expert testimony

Day 4: Fraud Prevention and Internal Controls

Objectives:
• Identify common fraud schemes and red flags
• Design internal controls to mitigate fraud risks
• Implement fraud detection and response procedures
• Foster an ethical culture to prevent fraud
• Evaluate the effectiveness of internal controls

Topics:
• Fraud triangle: opportunity, pressure, rationalisation
• Types of fraud: asset misappropriation, corruption, financial statement fraud
• Control environment: policies, segregation of duties, and authorisation
• Fraud detection: data analytics, whistleblowing, and audits
• Fraud response: investigation, disciplinary action, and legal remedies
• Role of management in fraud prevention
• Case studies: South African fraud incidents and lessons learned
• Continuous monitoring and improvement of controls

Day 5: Emergency Preparedness and Crisis Management

Objectives:
• Develop emergency response plans for various scenarios
• Coordinate with internal and external stakeholders during crises
• Conduct drills and exercises to test preparedness
• Apply crisis communication principles
• Review and update emergency procedures based on lessons learned

Topics:
• Risk assessment for emergencies: fire, natural disasters, terrorism, and active threats
• Emergency response team roles and responsibilities
• Business continuity and disaster recovery planning
• Crisis communication: internal and external messaging
• Evacuation procedures and assembly points
• First aid and medical emergency response
• Tabletop exercises and full-scale drills
• Post-incident review and continuous improvement

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions are essential to apply theoretical concepts in realistic scenarios, including security system operation, evidence handling, fraud detection, and emergency response. These hands-on activities ensure learners develop the procedural and decision-making skills required for effective loss prevention.

Practical Activities
  • Practical 1: Security Systems Demonstration and Operation — Learners will operate a simulated security control room, including CCTV monitoring, access control, and alarm response. They will practice responding to simulated incidents and logging events. (4h)
  • Practical 2: Evidence Handling and Scene Investigation — In a mock crime scene, learners will identify, collect, and package evidence while maintaining the chain of custody. They will also conduct a preliminary interview with a witness. (4h)
  • Practical 3: Fraud Detection and Internal Control Review — Using case studies and simulated data, learners will identify red flags, analyse transactions, and recommend internal controls to prevent fraud. They will also participate in a whistleblowing role-play. (4h)
  • Practical 4: Emergency Response Drill — Learners will participate in a simulated emergency drill, including evacuation, first aid, and crisis communication. They will evaluate the response and suggest improvements. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $913 Register
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Mon 20 Dec 2027 Fri 24 Dec 2027 Virtual Summer 2027 $913 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Virtual Summer 2027 $913 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 420 sessions across 26 venues
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Mon 24 Aug 2026 Fri 28 Aug 2026 Victoria Falls, Zimbabwe Winter 2026 $2,587 Register
Mon 24 Aug 2026 Fri 28 Aug 2026 Bangkok, Thailand Winter 2026 $5,827 Register
Mon 31 Aug 2026 Fri 04 Sep 2026 Lusaka, Zambia Winter 2026 $2,587 Register
Mon 31 Aug 2026 Fri 04 Sep 2026 London, UK Winter 2026 $5,827 Register
Mon 07 Sep 2026 Fri 11 Sep 2026 Mauritius Spring 2026 $3,343 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
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Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,188 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Your Premises Spring 2026 $1,188 Register
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Mon 11 Jan 2027 Fri 15 Jan 2027 Your Premises Summer 2026 $1,188 Register
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Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,188 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,188 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Your Premises Winter 2027 $1,188 Register
Mon 12 Jul 2027 Fri 16 Jul 2027 Your Premises Winter 2027 $1,188 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,188 Register
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Mon 11 Oct 2027 Fri 15 Oct 2027 Your Premises Spring 2027 $1,188 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,188 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Your Premises Summer 2027 $1,188 Register
Mon 10 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,188 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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