Education, Training and Development Adult Learning

Disability Inclusion Coaching for Employers Training

SAQA US 244587 | NQF 5 | Credits 10 | Duration 7 Days
From $1,523 per delegate

Description

This course equips employers and managers with the skills to coach colleagues on creating an inclusive, enabling work environment for employees with disabilities. Participants will learn to identify barriers, implement reasonable accommodations, and foster a culture of accessibility and respect. The focus is on practical strategies aligned with South African labour law and SAQA unit standard 244587.

Learning Outcomes

  • Apply principles of disability inclusion to assess and modify workplace policies and practices.
  • Analyze barriers faced by employees with disabilities and design reasonable accommodations.
  • Evaluate the effectiveness of enabling work environments using feedback and performance metrics.
  • Implement coaching strategies to support managers in creating inclusive teams.
  • Demonstrate knowledge of relevant South African legislation, including the Employment Equity Act and the Code of Good Practice on Disability.

Target Audience

Employers, HR professionals, line managers, and team leaders responsible for fostering inclusive workplaces in South Africa.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Understanding Disability and the South African Context

Objectives:
• Define disability according to the South African legislative framework.
• Identify common barriers faced by persons with disabilities in the workplace.
• Explain the business and social case for disability inclusion.
• Outline key provisions of the Employment Equity Act and the UNCRPD.

Topics:
• What is disability? Models of disability (medical vs. social).
• Prevalence of disability in South Africa.
• Barriers to employment: attitudinal, environmental, organisational.
• Benefits of an inclusive workforce.
• Overview of relevant legislation: Employment Equity Act, Labour Relations Act, Code of Good Practice on Disability.
• The role of the employer in promoting inclusion.
• Introduction to reasonable accommodation.

Day 2: The Coaching Framework for Inclusion

Objectives:
• Distinguish between coaching, mentoring, and training.
• Describe the GROW model and its application in inclusion coaching.
• Identify coaching competencies essential for disability inclusion.
• Practice active listening and powerful questioning.

Topics:
• Coaching vs. other interventions.
• The GROW model (Goal, Reality, Options, Will).
• Core coaching skills: active listening, powerful questioning, goal setting.
• Building trust and rapport with coachees with disabilities.
• Ethical considerations and boundaries in coaching.
• Introduction to coaching session structure.

Day 3: Communication and Accessibility in Coaching

Objectives:
• Apply inclusive communication techniques for various disabilities.
• Identify accessibility requirements for coaching sessions.
• Use person-first and identity-first language appropriately.
• Adapt coaching materials and environments for accessibility.

Topics:
• Inclusive language: person-first vs. identity-first.
• Communication strategies for visual, hearing, cognitive, and physical disabilities.
• Assistive technology and tools for coaching.
• Creating accessible coaching spaces (physical and virtual).
• Sign language interpreting and captioning.
• Plain language and easy-read formats.
• Confidentiality and consent in accessible formats.

Day 4: Reasonable Accommodation and Workplace Adjustments

Objectives:
• Define reasonable accommodation and undue hardship.
• Identify common workplace accommodations for different disabilities.
• Conduct a basic accommodation needs assessment.
• Develop an accommodation plan in collaboration with the employee.

Topics:
• Legal framework for reasonable accommodation.
• Types of accommodations: physical, technological, procedural, flexible work.
• The interactive process: engaging the employee.
• Cost and funding of accommodations.
• Documentation and confidentiality.
• Case studies: accommodation scenarios.
• Role of the coach in supporting accommodation implementation.

Day 5: Coaching for Career Development and Retention

Objectives:
• Support employees with disabilities in setting career goals.
• Address internal and external barriers to advancement.
• Foster self-advocacy and disclosure skills.
• Develop strategies for retention and promotion.

Topics:
• Career development theories and disability.
• Disclosure decisions: when, how, and to whom.
• Building self-advocacy skills.
• Mentoring and sponsorship programs.
• Addressing unconscious bias in performance reviews.
• Creating career pathways for employees with disabilities.
• Coaching for resilience and overcoming imposter syndrome.

Day 6: Leading Inclusive Teams and Organisational Change

Objectives:
• Coach managers to lead diverse teams inclusively.
• Identify organisational barriers to inclusion.
• Use coaching to support cultural change.
• Develop an action plan for inclusive leadership.

Topics:
• Inclusive leadership competencies.
• Coaching managers on disability inclusion.
• Team dynamics and disability disclosure.
• Measuring inclusion: metrics and feedback.
• Change management models for inclusion.
• Building a business case for inclusion initiatives.
• Role of the coach as a change agent.

Day 7: Integration, Evaluation, and Certification

Objectives:
• Integrate all coaching skills into a comprehensive inclusion coaching session.
• Evaluate coaching effectiveness and outcomes.
• Develop a personal action plan for continued professional development.
• Complete summative assessment.

Topics:
• Review of key concepts and skills.
• Mock coaching sessions with feedback.
• Evaluation tools: self-assessment, coachee feedback, supervisor input.
• Ethical dilemmas and solutions.
• Creating a coaching portfolio.
• Resources and networks for ongoing support.
• Written assessment and certification requirements.

Practicals

20 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply coaching techniques in simulated and real-world scenarios, practice reasonable accommodation planning, and receive feedback to refine their skills. These hands-on activities ensure competence in facilitating disability inclusion coaching.

Practical Activities
  • Coaching Role-Play: Initial Session — Learners conduct a 30-minute coaching session with a volunteer playing an employee with a disability, focusing on goal setting and rapport building. (4h)
  • Accommodation Needs Assessment Simulation — Learners work in pairs to assess a simulated employee's accommodation needs and develop a reasonable accommodation plan. (4h)
  • Career Coaching and Self-Advocacy Practice — Learners coach a peer on career development, focusing on disclosure decisions and self-advocacy strategies. (4h)
  • Manager Coaching Scenario — Learners coach a manager on leading an inclusive team, addressing bias, and implementing accommodations. (4h)
  • Integrated Coaching Session and Feedback — Learners conduct a full coaching session integrating all skills, followed by peer and facilitator feedback. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Tue 15 Sep 2026 Virtual Spring 2026 $1,523 Register
Fri 02 Oct 2026 Mon 12 Oct 2026 Virtual Spring 2026 $1,523 Register
Thu 22 Oct 2026 Fri 30 Oct 2026 Virtual Spring 2026 $1,523 Register
Thu 10 Dec 2026 Fri 18 Dec 2026 Virtual Summer 2026 $1,523 Register
Wed 13 Jan 2027 Thu 21 Jan 2027 Virtual Summer 2026 $1,523 Register
Tue 16 Feb 2027 Wed 24 Feb 2027 Virtual Summer 2026 $1,523 Register
Mon 01 Mar 2027 Tue 09 Mar 2027 Virtual Autumn 2027 $1,523 Register
Fri 12 Mar 2027 Mon 22 Mar 2027 Virtual Autumn 2027 $1,523 Register
Thu 18 Mar 2027 Fri 26 Mar 2027 Virtual Autumn 2027 $1,523 Register
Wed 09 Jun 2027 Thu 17 Jun 2027 Virtual Winter 2027 $1,523 Register
Tue 29 Jun 2027 Wed 07 Jul 2027 Virtual Winter 2027 $1,523 Register
Mon 19 Jul 2027 Tue 27 Jul 2027 Virtual Winter 2027 $1,523 Register
Fri 10 Sep 2027 Mon 20 Sep 2027 Virtual Spring 2027 $1,523 Register
Thu 30 Sep 2027 Fri 08 Oct 2027 Virtual Spring 2027 $1,523 Register
Wed 20 Oct 2027 Thu 28 Oct 2027 Virtual Spring 2027 $1,523 Register
Thu 09 Dec 2027 Fri 17 Dec 2027 Virtual Summer 2027 $1,523 Register
Wed 29 Dec 2027 Thu 06 Jan 2028 Virtual Summer 2027 $1,523 Register
Tue 18 Jan 2028 Wed 26 Jan 2028 Virtual Summer 2027 $1,523 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 493 sessions across 26 venues
Start End Venue Season Price Action
Fri 07 Aug 2026 Mon 17 Aug 2026 Mauritius Winter 2026 $4,525 Register
Mon 10 Aug 2026 Tue 18 Aug 2026 Dubai, UAE Winter 2026 $5,929 Register
Tue 11 Aug 2026 Wed 19 Aug 2026 Pretoria, South Africa Winter 2026 $2,284 Register
Wed 12 Aug 2026 Thu 20 Aug 2026 Abu Dhabi, UAE Winter 2026 $5,929 Register
Thu 13 Aug 2026 Fri 21 Aug 2026 Durban, South Africa Winter 2026 $3,607 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Tue 15 Sep 2026 Wed 23 Sep 2026 Your Premises Spring 2026 $1,982 Register
Mon 05 Oct 2026 Tue 13 Oct 2026 Your Premises Spring 2026 $1,982 Register
Fri 30 Oct 2026 Mon 09 Nov 2026 Your Premises Spring 2026 $1,982 Register
Fri 18 Dec 2026 Mon 28 Dec 2026 Your Premises Summer 2026 $1,982 Register
Thu 21 Jan 2027 Fri 29 Jan 2027 Your Premises Summer 2026 $1,982 Register
Wed 24 Feb 2027 Thu 04 Mar 2027 Your Premises Summer 2026 $1,982 Register
Tue 09 Mar 2027 Wed 17 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Mon 15 Mar 2027 Tue 23 Mar 2027 Your Premises Autumn 2027 $1,982 Register
Fri 26 Mar 2027 Mon 05 Apr 2027 Your Premises Autumn 2027 $1,982 Register
Thu 17 Jun 2027 Fri 25 Jun 2027 Your Premises Winter 2027 $1,982 Register
Wed 07 Jul 2027 Thu 15 Jul 2027 Your Premises Winter 2027 $1,982 Register
Tue 27 Jul 2027 Wed 04 Aug 2027 Your Premises Winter 2027 $1,982 Register
Mon 13 Sep 2027 Tue 21 Sep 2027 Your Premises Spring 2027 $1,982 Register
Fri 08 Oct 2027 Mon 18 Oct 2027 Your Premises Spring 2027 $1,982 Register
Thu 28 Oct 2027 Fri 05 Nov 2027 Your Premises Spring 2027 $1,982 Register
Fri 17 Dec 2027 Mon 27 Dec 2027 Your Premises Summer 2027 $1,982 Register
Thu 06 Jan 2028 Fri 14 Jan 2028 Your Premises Summer 2027 $1,982 Register
Wed 26 Jan 2028 Thu 03 Feb 2028 Your Premises Summer 2027 $1,982 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

View Sessions & Register Get A Quote Download Course Brochure
Have an account?

Sign in to track your applications and manage your cart.

Related Courses

Other Education, Training and Development courses at NQF level 5 learners on this page also viewed.

Browse the full Education, Training and Development category for education, training and development training programmes.
GET A QUOTE / APPLY COURSE CATALOGUE