Disability Referral to Specialised Services Training

Learning Outcomes

• Apply relevant legislation and policies to refer a person with a disability to specialised services.
• Analyze the needs of a person with a disability to determine appropriate referral pathways.
• Evaluate the effectiveness of referral outcomes and adjust strategies as needed.
• Demonstrate the ability to communicate referral information clearly to all stakeholders.
• Implement a structured referral process that respects the rights and dignity of the person with a disability.

Target Audience

This course is designed for HR professionals, disability employment equity officers, case managers, and social workers who are responsible for supporting persons with disabilities in workplace or community settings.

Prerequisites

None — open enrollment.

Course Outline

Practicals

Overview

Practical sessions allow learners to apply referral procedures in simulated scenarios, practice using assessment tools, and engage in role-plays to develop communication and documentation skills. These hands-on activities ensure competence in executing referrals effectively.

Practical Activities

• Screening and Assessment Practice — Learners practice using standardised disability screening tools (e.g., WHODAS 2.0) on simulated clients and document findings. (4h)
• Referral Form Completion and Role-Play — Learners complete referral forms based on case scenarios and role-play the referral conversation with a client and a service provider. (4h)
• Resource Mapping Exercise — Using local directories and online resources, learners map available specialised services for a given community and create a referral pathway. (4h)
• Case-Based Simulation and Presentation — In groups, learners manage a complex referral case from initial assessment to follow-up, then present their referral plan to the class for feedback. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total

Component	Out of	Weight
Practical Assignments (rubric-scored)	100%	30%
Daily Average (multiple choice)	100%	20%
Final Test (multi-answer multiple choice)	100%	50%
Final Total	—	100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

How it works

• Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
• Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
• You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
• If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.

Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates	Discount
5	3% off
10	6% off
15	9% off
20	12% off
25	15% off
30	18% off
50	30% off
75	35% off
100	40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.