Education, Training and Development Adult Learning

Disability Inclusion in the Workplace Facilitation Training

SAQA US 244600 | NQF 5 | Credits 8 | Duration 5 Days
From $1,242 per delegate

Description

This course equips facilitators and HR professionals with the skills to create inclusive workplaces that ensure equitable representation of people with disabilities. Participants will learn to identify barriers, implement reasonable accommodations, and foster a culture of belonging in line with South African legislation and SAQA standards.

Learning Outcomes

  • Apply relevant South African legislation and policies to promote equitable representation of people with disabilities.
  • Analyze workplace barriers that hinder the full participation of people with disabilities.
  • Design reasonable accommodations and inclusive practices to support employees with disabilities.
  • Implement strategies to facilitate equitable representation in recruitment, retention, and career development.
  • Evaluate the effectiveness of disability inclusion initiatives using appropriate metrics.
  • Demonstrate sensitivity and awareness in facilitating discussions on disability inclusion.

Target Audience

This course is designed for HR practitioners, diversity and inclusion officers, line managers, and facilitators who are responsible for promoting disability inclusion and equitable representation in the workplace.

Prerequisites

None — open enrollment.

Course Outline

Day 1: Understanding Disability and the Legal Framework

Objectives:
• Define disability within the South African context
• Understand the social and medical models of disability
• Identify key legislation: Employment Equity Act, Code of Good Practice
• Recognise barriers to inclusion in the workplace
• Explore the business case for disability inclusion

Topics:
• Introduction to disability: definitions and models
• South African legal framework: EEA, Labour Relations Act, SANS 10400
• Types of disabilities: visible and invisible
• Common barriers: attitudinal, environmental, organisational
• Benefits of a diverse and inclusive workplace
• Overview of reasonable accommodation

Day 2: Communication and Etiquette for Inclusion

Objectives:
• Apply appropriate language and terminology
• Demonstrate respectful communication with persons with disabilities
• Identify assistive technologies and accessible formats
• Understand the role of disability etiquette in facilitation
• Practice inclusive meeting and event facilitation

Topics:
• Person-first vs identity-first language
• Disability etiquette: dos and don'ts
• Communication strategies: visual, auditory, tactile
• Assistive technologies: screen readers, captioning, hearing loops
• Creating accessible documents and presentations
• Facilitating inclusive discussions and events

Day 3: Reasonable Accommodation and Universal Design

Objectives:
• Define reasonable accommodation in the workplace
• Identify accommodation needs through interactive process
• Apply universal design principles to training materials
• Develop accommodation plans for common disabilities
• Understand cost-benefit analysis of accommodations

Topics:
• Reasonable accommodation: legal obligations and process
• Interactive dialogue: assessing individual needs
• Universal Design for Learning (UDL) principles
• Accommodation examples: physical, sensory, cognitive
• Budgeting for accommodations: grants and tax incentives
• Documenting accommodation requests and decisions

Day 4: Facilitating Inclusive Learning and Development

Objectives:
• Adapt training delivery for diverse learning needs
• Use inclusive facilitation techniques
• Manage group dynamics with sensitivity
• Evaluate learning outcomes for all participants
• Address challenging behaviours constructively

Topics:
• Differentiated instruction strategies
• Inclusive facilitation: pacing, visuals, breaks
• Managing microaggressions and bias in the classroom
• Assessing learning: alternative assessment methods
• Providing constructive feedback
• Case studies: adapting a standard training session

Day 5: Implementing and Sustaining Disability Inclusion

Objectives:
• Develop a workplace disability inclusion plan
• Identify resources and support networks
• Monitor and evaluate inclusion initiatives
• Advocate for systemic change within organisations
• Create an action plan for ongoing professional development

Topics:
• Building an inclusion strategy: policy, culture, metrics
• Employee resource groups and peer support
• Accessibility audits and continuous improvement
• Reporting and accountability structures
• Self-care for facilitators working with diverse groups
• Final action planning and certification

Practicals

16 hours of practicals To be conducted online or on-campus or in-house
Overview

Practical sessions allow learners to apply inclusive facilitation techniques in a controlled environment. Through role-play, simulation, and peer feedback, participants develop confidence in adapting training materials and managing diverse learning needs.

Practical Activities
  • Role-play: Reasonable Accommodation Interview — Learners pair up to conduct a mock interactive process where one plays a person with a disability requesting accommodation and the other plays the facilitator. They practice questioning, documentation, and proposing accommodations. (4h)
  • Simulation: Adapting a Training Session — In small groups, learners take a standard training module and redesign it using Universal Design for Learning principles. They present a 15-minute adapted segment to peers, incorporating accessible materials and inclusive delivery. (4h)
  • Case Study: Workplace Inclusion Challenge — Groups analyse a complex workplace scenario involving multiple disabilities and conflicting accommodation needs. They develop a comprehensive inclusion plan, including policy recommendations, and present it to the class for discussion. (4h)
  • Practicum: Facilitate an Inclusive Session — Each learner facilitates a 20-minute segment of a training topic (e.g., disability etiquette) while peers simulate diverse needs (e.g., visual impairment, ADHD, mobility aid). Observers provide structured feedback using a checklist. (4h)

Summatives

Each delegate is assessed continuously throughout the course via daily exercises, scored practical assignments, and a final summative test at the end.

Practical Assignments — 30%

Practical assignments are observed and scored against a rubric during the practical sessions. Each delegate's practical mark is averaged into a single 100% score and contributes 30% to the final total.

Daily Exercises — 20%

Every training day ends with a multiple-choice exercise scored out of 100%. The scores from each daily exercise are averaged across the duration of the course to produce a Daily Average mark, which contributes 20% to the final total.

Final Test — 50%

On the last day a final summative test is written. It is a multiple-choice paper with multiple-answer questions: each question may have more than one correct option, and a single wrong selection on a question marks the entire question wrong — no partial credit. The final test is scored out of 100% and contributes 50% to the overall mark.

Final Total
Component Out of Weight
Practical Assignments (rubric-scored) 100% 30%
Daily Average (multiple choice) 100% 20%
Final Test (multi-answer multiple choice) 100% 50%
Final Total 100%

All marks are recorded on the AATICD LMS and visible to each learner under their account.

Certificate

Certificate of Completion

Awarded to delegates who achieve an overall mark of 50% or higher on the Final Total (Practicals 30% + Daily Average 20% + Final Test 50%).

How it works
  • Certificates are auto-generated on the AATICD LMS as soon as the marks pass the 50% threshold.
  • Each certificate is a branded PDF with the delegate's name, the course title, the unit standard ID, NQF level, credits, and the date of issue.
  • You can download or print your certificate from your LMS dashboard at any time after issue — there's no reissue fee and no expiry date.
  • If you scored under 50% you can sit the final test again at the next scheduled session at no extra cost.
Where to find it

Sign in to the LMS, open your dashboard, and your certificates appear under My Certificates. Each entry has a View / Download button and a print option.

Training Discounts

Group discounts apply automatically — the more delegates you enrol, the greater the saving. Discounts are calculated at 3% per 5 delegates, scaling up to 40% off for 100+ delegates.

Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% discount per 5 delegates, up to 40% off for 100+ delegates. Contact us for a custom group quote.

Upcoming Training Sessions
Online training — attend live sessions from anywhere via our virtual classroom.
Start End Delivery Season Price Action
Mon 07 Sep 2026 Fri 11 Sep 2026 Virtual Spring 2026 $1,242 Register
Mon 28 Sep 2026 Fri 02 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 19 Oct 2026 Fri 23 Oct 2026 Virtual Spring 2026 $1,242 Register
Mon 07 Dec 2026 Fri 11 Dec 2026 Virtual Summer 2026 $1,242 Register
Mon 11 Jan 2027 Fri 15 Jan 2027 Virtual Summer 2026 $1,242 Register
Mon 15 Feb 2027 Fri 19 Feb 2027 Virtual Summer 2026 $1,242 Register
Mon 01 Mar 2027 Fri 05 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Virtual Autumn 2027 $1,242 Register
Mon 07 Jun 2027 Fri 11 Jun 2027 Virtual Winter 2027 $1,242 Register
Mon 28 Jun 2027 Fri 02 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 19 Jul 2027 Fri 23 Jul 2027 Virtual Winter 2027 $1,242 Register
Mon 06 Sep 2027 Fri 10 Sep 2027 Virtual Spring 2027 $1,242 Register
Mon 27 Sep 2027 Fri 01 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 18 Oct 2027 Fri 22 Oct 2027 Virtual Spring 2027 $1,242 Register
Mon 06 Dec 2027 Fri 10 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 27 Dec 2027 Fri 31 Dec 2027 Virtual Summer 2027 $1,242 Register
Mon 17 Jan 2028 Fri 21 Jan 2028 Virtual Summer 2027 $1,242 Register
On-Campus training — face-to-face sessions at our training venues across Africa and beyond.
Showing all 533 sessions across 26 venues
Start End Venue Season Price Action
Mon 22 Jun 2026 Fri 26 Jun 2026 Mombasa, Kenya Winter 2026 $3,834 Register
Mon 22 Jun 2026 Fri 26 Jun 2026 Mbabane, Eswatini Winter 2026 $2,916 Register
Mon 22 Jun 2026 Fri 26 Jun 2026 Nairobi, Kenya Winter 2026 $3,834 Register
Mon 22 Jun 2026 Fri 26 Jun 2026 Maseru, Lesotho Winter 2026 $2,916 Register
Mon 22 Jun 2026 Fri 26 Jun 2026 Windhoek, Namibia Winter 2026 $3,078 Register
In-House training — we bring the trainer to your organisation, tailored to your team.
Start End Delivery Season Price Action
Mon 22 Jun 2026 Fri 26 Jun 2026 Your Premises Winter 2026 $1,615 Register
Mon 14 Sep 2026 Fri 18 Sep 2026 Your Premises Spring 2026 $1,615 Register
Mon 05 Oct 2026 Fri 09 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 26 Oct 2026 Fri 30 Oct 2026 Your Premises Spring 2026 $1,615 Register
Mon 14 Dec 2026 Fri 18 Dec 2026 Your Premises Summer 2026 $1,615 Register
Mon 18 Jan 2027 Fri 22 Jan 2027 Your Premises Summer 2026 $1,615 Register
Mon 22 Feb 2027 Fri 26 Feb 2027 Your Premises Summer 2026 $1,615 Register
Mon 08 Mar 2027 Fri 12 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 15 Mar 2027 Fri 19 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 22 Mar 2027 Fri 26 Mar 2027 Your Premises Autumn 2027 $1,615 Register
Mon 14 Jun 2027 Fri 18 Jun 2027 Your Premises Winter 2027 $1,615 Register
Mon 05 Jul 2027 Fri 09 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 26 Jul 2027 Fri 30 Jul 2027 Your Premises Winter 2027 $1,615 Register
Mon 13 Sep 2027 Fri 17 Sep 2027 Your Premises Spring 2027 $1,615 Register
Mon 04 Oct 2027 Fri 08 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 25 Oct 2027 Fri 29 Oct 2027 Your Premises Spring 2027 $1,615 Register
Mon 13 Dec 2027 Fri 17 Dec 2027 Your Premises Summer 2027 $1,615 Register
Mon 03 Jan 2028 Fri 07 Jan 2028 Your Premises Summer 2027 $1,615 Register
Mon 24 Jan 2028 Fri 28 Jan 2028 Your Premises Summer 2027 $1,615 Register
Training Discounts
Delegates Discount
5 3% off
10 6% off
15 9% off
20 12% off
25 15% off
30 18% off
50 30% off
75 35% off
100 40% off

3% off per 5 delegates, up to 40% for 100+

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